Travel Insurance Reviews Travelex Travel Select
Travel Select is the highest level plan offered by Travelex, with coverage amounts that fall above the Travelex Basic plan, as well as optional benefits to customize the plan to your specific travel needs. This plan offers primary coverage with no deductibles.
To learn more, see the Travelex Travel Select product page.
The trip included a
cruise
tour
Travelex
Travel Select
The value of a plan is truly understood if there is a claim and how the company responds to it. Without needing to use it, its hard to provide a review.
Bharani T. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
Travelex
Travel Select
Poor policy wording, and incredibly patronising and disrespectful assessor who I communicated with via phone call.
Some empathy and respect towards customers wouldn't go amiss.
Some empathy and respect towards customers wouldn't go amiss.
Kate T. would not
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
Travelex
Travel Select
I didn't file a claim so I have no idea how easy it would be to do so and get reimbursement.
PATRICIA D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Select
Fortunately, we did not need to use but it was reassuring to know we had coverage: especially after seeing 3 emergency evacuations on our cruise.
Jennifer H. would
recommend this plan to a friend or relative.
Travelex
Travel Select
Because I took out this plan close to the departure date the majority of the claim was not paid out. My trip was cancelled because the airline went into administration the day before I was due to fly. The policy 'small print' meant my flight was never covered on this policy yet the coverage was accepted by Travelex when it was applied for. The system for signing on clients at Travelex needs to be improved and a policy should be declined if full coverage is clearly not stated at sign-up. Whilst I understand that all policies have restrictions and limitations, in this particular case I was left feeling that the old clichés about insurance companies certainly apply to this company : 'if there is somewhere in a policy that allows the insurance company to wriggle out of paying 100% of a claim then they will use that loophole'. Shame on Travelex. I chose this company because of their good reviews and I took out this policy in the belief that trip cancellation would be covered 100% - I was wrong. Will never use this insurance company again as it let me down just when I needed them.
ALAN B. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Mike
Thank you for your feedback, we have sent it along to Travelex and they have replied with the following:
"Thank you for taking the time to post on InsureMyTrip.
We appreciate you bringing your claim experience to our attention, as we strive to provide exemplary customer service to all of our travelers.
We have contacted the Claim Administrator, on your behalf, and after a thorough review of your claim documents, we are happy to advise that an additional payment has been processed. The Claim Administrator has left you a voice mail regarding your claim.
If you have any questions, please contact the Claim Administrator at 1-855-205-6054, Monday – Friday, 7:00am – 7:00pm CST."Oct 18,2019-
BarryM
Thank you
I can confirm that the claim adjuster did contact me and that an additional payment has been made.
This matter is now closed to my satisfaction and I would now reconsider using Travelex for my future travel insurance needs.Oct 18,2019
-
Travelex
Travel Select
Given my age and medical condition, this was a great and economical plan to have. It gave me the confidence to have a stress free travel without the worry on what will happen if I fell sick. Although I did not get to use it but was a comfort to have. I look forward to taking it again for my next travel
QamarUz Z. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
This plan provided peace of mind for our trip. My wife's health insurance only covers in-network providers so we needed a trip insurance plan that would cover any health issues during our trip.
David T. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Didn't need to use it but provided great peace of mind.
Robert C. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Our return flight from our Scotland coach tour was cancelled due to weather, and the airline couldn't fly us out until the next morning. We stayed in a hotel, and I submitted that cost plus a small amount for food for that evening. Although we had to submit a lot more documents than I thought was necessary for this small claim (compared to the cost of the policy), we did receive a check for these expenses within 3 weeks of submitting the claim. My advice is to save all your travel documentation including boarding passes for all flights. Also, if a flight is cancelled be sure to request documentation from the airline.
Debra C. would
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
Travelex
Travel Select
The process of purchasing was simple. Thankfully, I didn't have to file a claim, so I cannot rate the response to an actual need.
Donna J. would
recommend this plan to a friend or relative.
"Thank you for taking the time to post about your experience on InsureMyTrip.com. We empathize with your unfortunate situation.
It is important to remember that insurance is highly regulated and all claims are adjudicated based on the documentation submitted in accordance with the policy details.
We have reached out to our Claim Administrator, Berkshire Hathaway Specialty Insurance Company (BHSIC), regarding your call with the assessor/claim adjudicator. BHSIC would like to thank you for the feedback and has discussed the situation with the claim adjudicator.
If you have further questions regarding your claim, please contact the Claim Administrator at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT or via email at [email protected].
Sincerely,
Travelex Insurance Services"