Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers who have visited Antarctica rated TravelSafe
4.50 out of 5
3
ratings and reviews
100%
recommended
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Showing
Cruise
Filed claim
The trip included a
cruise
TravelSafe Classic
I purchased the TravelSafe Classic plan through InsureMyTrip for a planned trip to Antarctica with my sister. Unfortunately we had to cancel the trip a month before our travel when our mother got sick and was moved into hospice care. We completed all the forms and compiled all the documentation, which took days and amounted to well over a hundred pages of paperwork. We submitted everything then used their online claim status form to track the progress.

My claim was marked as received and printed, then nothing changed. After over a month with no progress I called TravelSafe and the agent scoffed at my request, said there was no possible way to expedite my claim, and I'd just have to wait.

Two months in, still nothing had changed, while my sister's identical claim had gone through several rounds of supplemental information requests. I called again and this time the agent was sympathetic and said she'd expedite my claim (so it is possible?).

Two weeks later, 2.5 months since receiving my claim, STILL nothing had changed. This time I contacted InsureMyTrip. They responded the next day asking for my claim number, and within a week they had negotiated the full payment of my claim. Meanwhile my sister is still waiting on her claim.

In the end TravelSafe paid out my claim, so I'm mostly satisfied with the plan and coverage. But their claim service was terrible, and I'm not sure how long I would have waited for reimbursement - or even if I would have been reimbursed - if it weren't for the help of InsureMyTrip. So the high ratings here are really thanks to and for InsureMyTrip. Thanks!
Nicole M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
Great price for disaster removal coverage on trip to Antarctica - although not used, peace of mind was well worth the $50!
Chandler V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
My only feedback is that it would have been nice to have a printable pdf of my plan instead of the html.
Valerie T. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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