Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers who have visited the Dominican Republic rated TravelSafe
4.59 out of 5
38
ratings and reviews
97%
recommended
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Cruise
Filed claim
TravelSafe Classic
Thanks for providing me with insurance for my trip. It was a pleasure dealing with your company. I would recommend your company and will definitely use this company again.
Karen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
Horrendous Customer Service when we tried to file a claim. They lose documents, don't follow, up, come up with excuses, etc. For a Simple $250 Medical Reimbursement they have been giving us the run around for almost 4 months. The claim could not be more simple (Dr. visit on a policy with Primary Coverage). Claim was finally paid when said we would contact the State Insurance Commissioner Beware if you need to use this company. I'd recommend staying away
Michael K. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback. We have received the following response from TravelSafe:

    Dear Michael,

    Thank you for taking the time to provide us with your feedback. It is highly valued here at TravelSafe. First, we want to apologize for the poor level of customer service you received during the claims process. This should never be the case.

    As a travel insurance company, we strive to provide travelers with products and service that extend beyond their expectations. However, we recognize this was not your experience.

    We have notified our claims processor, Trip Mate, that the length of time and effort taken to address your legitimate claim is unacceptable and we are working with them to make sure that other TravelSafe clients do not have the same experience.

    Again, I apologize for any inconvenience or frustration this has caused. We hope you still consider purchasing travel insurance in the future.

    Sincerely,

    Amanda H. from Team TravelSafe
    May 07,2018
TravelSafe Classic
Great piece of mind.
Michael-Ray P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
Thankfully didn't need it, but hurricane Maria gave us a scare!
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic Plus
Didn't have to use the insurance, but it was good to have it just in case. A person in our charter group passed away on our cruise so that sealed for me buying insurance for every cruise.
Lisa C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
Zachary was very helpful, and chose a great insurance plan, TravelSafe Classic, for us!
Solomon D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • AnamZ
    Photo
    Awesome thanks for sharing this.
    http://www.insurancegala.com/quad-bike-insurance/
    Jul 12,2016
The trip included a
tour
TravelSafe Classic Plus
Thank goodness we didn't have to use it, but it was a peace of mind knowing we did have it. We recommended it to our niece for her honeymoon and they also bought it. Will use again and again.
Shannon S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Great Customer Service! Very happy to know there is a trustworthy company. Would definitely purchase again for another vacation and would highly recommend to friends and family.
Kathryn P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic Plus
Extremely easy to purchase. great comparison tool for evaluating features among different carriers. provided specific coverage we wanted (e.g., cancel for any reason). did not have to make a claim, so unable to evaluate how they would have handled any issues.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Vacation Insurance
We never went on the trip due to the cholera outbreak in Haiti. But Travel Safe refunded our cost.
Barry C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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