Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers who have visited Jamaica rated TravelSafe
4.47 out of 5
19
ratings and reviews
94%
recommended
Sort by
Cruise
Filed claim
TravelSafe Classic
I phoned to add coverage after making my final payment. It took several days for the confirmation of this change to arrive. This made me uncomfortable.
Laura G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    Thank you for taking the time to submit your review. We appreciate your concerns. Apparently you called us on 12/09/2018 to make the change which was processed by the company on 12/12/2018. However, it is not unusual for some changes to take up to 3 days to process especially if the request comes in on a weekend.

    Please remember that if you have concerns, our licensed insurance experts are always happy to explain the process. We are available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.
    Jan 11,2019
The trip included a
cruise
TravelSafe Classic
I had to file a claim, as our entire cruise and flights were canceled due to the hurricanes that hit Texas in the summer of 2017. The initial response with the insurance company was excellent, then it became more and more slower. Unfortunately I had to call them back two times to ask about the status of my claim, as it was 'under review/pending' for nearly 2 1/2 months. After the second time I called asking a status check, I was able to untimely get my claim settled; I was reimburse 100% of what I asked for, so for that, I give them 5 stars. 3.5 stars for their slow responses, but with all the insurance claims being processed, I suppose I understand. Overall, satisfied, but a slower claim waiting time. I would use again.
Matthew F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic Plus
A passenger did require to be taken off the ship by helicopter while we were at sea. When I saw that, I was glad that I had paid for the insurance.

Be sure to get Passports for minors, even if the cruise line does not require them. They would need them for an emergency air flight home.
Anita A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
I didn't need to file a claim. The trip went fine.
Richard T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic Plus
We had our first claim this year because of Hurricane Sandy. We were delayed in leaving and lost just 1 day of our prepaid trip. I talked to representatives before we left. I must have called a couple times a day just because I was nervous and talking to them about my policy and trip eased my mind. Upon returning I gathered all of my information and filed my claim. It was handled as promptly as could be expected. It took about 6 weeks for the entire process but considering there was a hurricane and I am sure the claims were coming in left and right I am pleased with the outcome.
Julie M. would recommend this plan to a friend or relative.
21 of 21 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
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