Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers who have visited the United States rated TravelSafe
4.50 out of 5
149
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
TravelSafe Classic
Just the right coverage at the right price!
Steven B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
I'm sorry but I believe Cost vs Risk is NOT Realistic. The Price for a round trip consisting of two domestic flights of less then 4 hours is extremely high. Airplanes are not dropping like flies to warrant such a high premium. I firmly believe your underwriter's department needs to review and analyze the data and offer package that address realistically the risk. Are your underwriters considering Distance, Actual Flight Time and Destinations in setting the Premium? Your current price for the above-mentioned is not one I could possibly recommend. Consider and Annual Policy for what I consider a local flight with little or no risk and you'll have a customer for future travel and one that will recommend a Travel Insure Plan that's effective, efficient and economically sound.
MARGARITA H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for your comments which pose a reasonable question.

    Comprehensive plan premiums are based on trip cost, age of traveler, length of trip and sometimes destination. In your particular case, you were further limited because you reside in Puerto Rico so that only two companies were available to you.

    In the future, we suggest that you call us for assistance before purchasing a plan. Your TravelSafe Classic premium was 20.3% of your trip cost, but there were less expensive plans available including a TravelSafe Basic plan.

    InsuredMyTrip is available weekdays from 7:00 AM to midnight ET and weekends from 9:00 AM to 9:00 PM.
    Apr 10,2018
TravelSafe Classic
Not sure how useful a review is without needing to file a claim. It seemed that all was in place and i am grateful I didnt have to use it! It was more reasonably priced than the plan offered by the travel agent for our ski trip. I previously have always purchased from travel agents (i used to be one) or from vendor directly. Happy to have more options and enjoyed the comparison feature on insuremytrip.com.
Amy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
The cost of this plan is affordable for everybody and give good covered.
Hector G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Claim was mailed to Trip Mate on 10/03/17. Case was closed by Trip Mate 11/27/17 and claim was approved. Refund check was dated 11/27/17. Envelope was post marked 12/01/17. Received on 12/07/17. Why does it take 2 months to get this done?! The premium is required to be paid within 14 days of the initial deposit, in order for the pre existing conditions to be waived. All documentation to proof the claim was provided. In the age of electronics why is this so cumber some?! Looks like what's good for goose is Not good for the gander?!
Dietrich Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for submitting your 5 star review and your comments regarding the claims process. TravelSafe has asked us to thank their customers and express their appreciation for their patience in this lengthy process.

    Trip Mate, who handled your claim on behalf of TravelSafe, generally expected to finalize your claim and provide payment within 30 days or less of receiving your claim. Unfortunately an intense hurricane season increased the number of claims and delayed that turnaround time period from 60 to 90 days. As you know, Hurricane Irma struck from August 30th to September 12th; Hurricane Jose ranged from September 5th to September 21st; and Hurricane Maria from September 16th to September 30th.

    Once again, we thank you for your patience. Please feel free to call InsureMyTrip at (800) 487-4722 if you have additional questions.
    Dec 13,2017
TravelSafe Classic
It is such a comfort knowing that if something were to happen, my travel money would be protected. My traveling companion recently had an episode with her heart and I was afraid that we might have t cancel our recent trip just a few days for our departure. Luckily her Drs. gave her a clean bill of health and the okay to travel but TravelSafe provided the sense of security that we both needed in case things were to have a different outcome.
Ruth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
The plan put me at ease that our trip were cover in the event of any interruption. We will definitely use this company to ensure our trips in the future.
Tommy G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic Plus
I purchased the Cancel For Any Reason plan. I did have to cancel and promptly filed the claim. I spent many hours providing every single detail and produced a summary document that covered everything. After over 2.5 months of waiting, Trip Mate finally completed the review and have informed me that I will get nothing.... They had managed to find some fine-print in their contract. Nothing at all??? Last time that I use them.
Brian P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    We are sorry to hear that you are dissatisfied with your claims experience. Previously, one of our Claims Advocates had tried to assist you with your claim. Our advocates will reach out to the insurance companies on your behalf to try and assist with the claims process. Please feel free to contact us at 1-800-487-4722 if you would like assistance with your claim.
    Oct 06,2017
The trip included a
tour
TravelSafe Classic
We had a late trip cancellation due to my wife breaking her left leg. Travel Safe reimbursed us for the trip cancellation costs.
Warren R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Acceptable service to have peace of mind while traveling
Jose M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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