Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

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Customers who have visited the U.S. Virgin Islands rated TravelSafe
4.54 out of 5
11
ratings and reviews
90%
recommended
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Cruise
Filed claim
The trip included a
tour
TravelSafe Classic
Entire process was simple and easy to understand.
Alfred F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Basic
This is the first time I've had to file a claim on a travel insurance policy, and all I can say is that it is great until you have to file a claim. At that point, the response time is horrible.

It is interesting that the company took my money in a few seconds via a website. Once I filed a claim, though, everything reverted to paper and snail mail. From the time I first filed my claim that our rental villa had been destroyed by hurricane Irma to the time I finally received my reimbursement was almost two months. That's two months that the company was earning interest on my money while I was paying interest to my credit card company. I realize the hurricanes resulted in many claims during this time - the processing company should hire some temps to help with the workload.
Roger B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
On the return trip my luggage did not arrive at my final destination. The airline said it was delayed and would be delivered to my home within 24 hours. When that did not happen and I could not get any info from the airline on my luggage, I called TravelSafe Customer Service for assistance.Customer Service number got me the Claims Dept. The employee was nice but told me they could not help me unless the luggage went missing during the trip. Once I was at the originating airport,they were unable to help even though they had a company that specialized in locating missing bags.Only advice was wait a few days and if it is not located,file a claim. My luggage was located and returned to me therefore no claim was needed. It was disappointing that TravelSafe had the ability to help locate the luggage but would not use it since I had returned home yet my luggage had not.
Otis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
This was our first experience with trip insurance. Glad we purchased the plan we did because I lost my job and we were unable to take our vacation as planned. It did take longer than I would have liked to settle the claim, but I suppose it wasn't extraordinary. We received the full amount we submitted. Very happy with InsureMyTrip and TravelSafe and would use again. We recommend.
Sheila J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
The Travel Safe Classic plan covered everything necessary for our trip at a reasonable cost.
Michael V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
Did not file a claim, but we are glad we bought it. The winter weather caused some delays, and I could see where things could have gone wrong rather easily.
Roger S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Thankfully, I didn't end up needing to use the insurance coverage for this trip, but it gave me peace of mind while traveling into the Caribbean in the midst of hurricane season (several days after Hurricane Isaac swept through).
Eleanor K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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