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Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.55 out of 5
1,990
ratings and reviews
96%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
TravelSafe Classic
Good coverage at a fair price.
Robert James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
I base these observations on not having to file a claim. I would hope the company would be trustworthy if a claim were filed.
Chelsea S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic Plus
The claim service was very slow. Part of what we submitted was denied without citing the specific policy provision relied upon for denial.
Roberta B. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Carol
    Photo
    The claim process does appear slow to many travelers. TravelSafe required you to submit your Notice of Claim within 20 days of your loss. However, the claim representative does not review and determine coverage until he has received all forms. This review period may add up to 30 days to the entire claim process, so it may take up to 60 days from the date you first filed your claim until you receive payment.

    As you requested, we did follow up on the unpaid portion of your claim. Under Trip Interruption you were eligible to receive reimbursement for the unused portion of your prepaid non-refundable accommodations and “Additional Transportation Cost” which “means the actual cost incurred for one way Economy Transportation by Common Carrier reduced by the value of an unused travel ticket”.
    Mileage reimbursement for use of your own vehicle was not a covered expense so you did not receive reimbursement for that portion of your claim.

    Thank you for submitting your comments. Your participation provides valuable information to future travelers.
    Jan 19,2017
The trip included a
tour
TravelSafe Classic
Best possible situation: did not need to use the plan!
Margaret Ann J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Great customer service, they answered many questions to ensure we got the coverage's we needed. Felt value was good, better pricing then the cruise line. Will use again.
Mark O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Basic
Good peace of mind for cost charged.
michael c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic Plus
Just glad we didn't need to use!
Elaine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
THIS SURVEY IS SORT OF UNFAIR AS THE TRUE TEST OF A PLAN IS WHEN YOU USE IT AND THANKFULLY WE HAD A SAFE UNEVENTFUL TRIP SO DIDN'T NEED IT. HAVING SAID THAT I FELT SECURE IT COVERED WHAT WE'D NEED HAD SOMETHING HAPPENED, IT WAS FAIRLY PRICED, CUSTOMER SERVICE WAS A GOOD HELP IN ADVANCE OF TRIP. i WILL USE THIS COMPANY AGAIN IN THE FUTURE
Diane L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
TravelSafe Classic
My husband hurt his back while on holidays and needed to see a doctor for it. Our claim was straightforward and for less than the cost of the policy we bought, but it took nearly 4 months and a LOT of phone calls to have it paid. I'd be nervous about how they would deal with a more serious incident if this was how ours was handled.
JO-ANNE P. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Did not have to use the insurance which is a good thing. However, I never leave home without it!
Esther H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
  • Empty Comment
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