Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
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The trip included a
cruise
TravelSafe
Classic
Great peace of mind just in case.
Donald M. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
I like the peace of mind of having potential problems covered even though we didn't have to use the insurance this time.
Alfred S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
No tuve q utilizarlo, Gracias a Dios
Gilberto C. would
recommend this plan to a friend or relative.
TravelSafe
Basic
Excellent service! reasonable price.
Thelma V. would
recommend this plan to a friend or relative.
TravelSafe
Classic
On the return trip my luggage did not arrive at my final destination. The airline said it was delayed and would be delivered to my home within 24 hours. When that did not happen and I could not get any info from the airline on my luggage, I called TravelSafe Customer Service for assistance.Customer Service number got me the Claims Dept. The employee was nice but told me they could not help me unless the luggage went missing during the trip. Once I was at the originating airport,they were unable to help even though they had a company that specialized in locating missing bags.Only advice was wait a few days and if it is not located,file a claim. My luggage was located and returned to me therefore no claim was needed. It was disappointing that TravelSafe had the ability to help locate the luggage but would not use it since I had returned home yet my luggage had not.
Otis S. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic
Didn't need to use my coverage - but ran into others along our trip that had luggage lost for several days. Glad to have the peace of mind.
Arthur B. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic Plus
TravelSafe uses TripMate to process its claims and TripMate is an incredibly frustrating company to work with. They communicate poorly and do not use email. Your claim status on their website is vague; you must call them to get additional information. I faxed the same claim to them 4 times; each time they asked for information I had already sent. It is difficult to get through on their phone lines and if you leave a message, it will likely not be returned. It took over 4 months to get fully reimbursed, which is ridiculous. I suggest finding insurance elsewhere unless you are endlessly patient.
Susie S. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Zac
Thank you for your feedback on the policy. In the future, if you experience an issue with a claim, please request a Customer Advocate. InsureMyTrip Customer Advocates make a concerted effort to facilitate communication between the customer and insurance provider, and expedite the claims process. To request a Customer Advocate, you may call us at 800-487-4722 or email us at [email protected].Nov 14,2016
The trip included a
cruise
TravelSafe
Classic
This was purchased for a cruise and for piece of mind for a minimal price and lots of coverage options, this is the only way to go. I have purchased insurance twice (never had to use it, thankfully). Each time I had a knowledgeable agent to help me narrow my choices down, besides doing my own research via website. Highly recommend!!
Susan K. would
recommend this plan to a friend or relative.
TravelSafe
Classic
It was easy enough to purchase a plan (like plans my wife and I have purchased before) so that I knew I would not be out a substantial amount if money if circumstances prevented me from traveling.
David L. would
recommend this plan to a friend or relative.
TravelSafe
Classic
Insurance is a funny thing --until you have to file a claim you really don't know how good a plan or company is. Thankfully I did not have to file a claim, and could just be glad that I had insurance if sonething bad happened.
Mary N. would not
recommend this plan to a friend or relative.