Travel Insurance Reviews TravelSafe
TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.
Learn more about TravelSafe Insurance.
The trip included a
cruise
TravelSafe
Classic
I did not file a claim but I was happy with the benefits offered by the policy at a reasonable price.
Philip M. would
recommend this plan to a friend or relative.
TravelSafe
Classic
Did not need to use plan so unsure of how well it would work if needed.
Richard H. would
recommend this plan to a friend or relative.
TravelSafe
Classic
did not use the coverage
Kim F. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic
I almost always purchase trip insurance and have done so for over 20 yrs. Fortunately, I have only had to file about 4 claims over many years, with the prior 3 reviewed and paid quickly. This was my first experience with this company ("Trip Mate" was the claims administrator for this company) 1st, reply to my claim took much longer than my other claim experiences. The company requested more documentation during the process, which I provided, then was ultimately denied. I challenged the claim (again, after a long wait) and still payment was denied. The claim was a medical expense, and being an ethical doctor in the medical field knowing what care was required, I was able to keep claim amount to a minimum. ALL REQUESTED documentation was provided, but company decided to "interpret" plan provisions in their favor. Not enough of an amount to bother with anything legal, just disappointing ... Will pay a little more next time and go with a larger company.
Jeanne S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
TravelSafe
Classic
Also Purchased for next trip - Great comfort to know you are covered.
Judith H. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
I picked this product for an extended vacation for myself and family of 4. While we did not have to file a claim, I felt this was the best product and of most value for what our needs were. Good communication via email with proper contact information at hand. I would select this product again.
Matthew F. would
recommend this plan to a friend or relative.
TravelSafe
Classic Plus
Didn't need.
Christopher C. would not
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
Because my husband was diagnosed with Mesothelioma I had to cancel this trip .I tried to get my premium back from you. You made the decision not to refund because I did not meet the 14 day cancellation window. I have another trip that I cancelled and the same problem will come up except that premium was much larger. Not sure how I can say good things about your company at this point.
Robert V. would not
recommend this plan to a friend or relative.
TravelSafe
Classic
I have already recommended it to a friend.
Gina h. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic Plus
I claimed fly delay (it was 9 hours delay), but I never heard back from them. I try to send few emails, but it is no answer. On Web side it says that clime closed without any explanation. Now I will be claim to return my money that I paid for this insurance.
Boris S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for your feedback on the policy. Thank you for allowing InsureMyTrip to advocate on your behalf. Unfortunately, based on the documentation that was provided, TripMate was unable to pay the Travel delay claim. Please call us at 800-487-47622 if you have any questions or concerns.Mar 21,2016
The TravelSafe Classic plan covers up to 100,000 USD per person for unforeseen, accidental injuries or emergency illnesses, which first occur during the insured trip. Only covered expenses incurred during the trip will be reimbursed. Expenses incurred after the trip are not covered. Please note that this is travel insurance industry standard.
Please call us at 800-487-4722 if you have any questions about the TravelSafe Classic plan, emergency medical coverage, or any travel insurance products on our website.