Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.56 out of 5
1,381
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
TravelSafe Classic Plus
I didn't have to use the coverage, but it gave me peace of mind to have it. The small cost was worth that peace of mind.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
We did not need to make a claim on the plan for which we are happy.
Douglas B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
Great affordable coverage. I've been a fan for 10 years.
Sheryll A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TravelSafe Classic
The above questions are really irrelevant because I didn't need to use the insurance while on vacation (which is a good thing!). I don't know how smoothly it would have worked or whether I would have gotten the reimbursement promised. But the price seemed reasonable and the representative said on the phone that it was a good company.
Rhonda G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
So after several cruises over the course of 15 years, we finally had to visit the ship doctor. My husband was coughing uncontrollably and didn't feel well (but no fever). The ship doctor thought it was the flu even though it did not test positive for flu. He was prescribed Tamaflu and something for the cough. He was not quarantined but he self quarantined for a couple of days, when he was feeling much better.

As soon as we returned on 3/20, we submitted the $244 bill to Travel Safe. I was very careful to include all the documentation they asked for, including the original cruise invoice, the doctors bill, our list of onboard charges from the cruise line, copiy of his passport (?). - luckily I am fairly meticulous about keeping copies of things in film so I could quickly get these together.

It was a small claim and pretty straightforward, so I was hoping there would be no more hoops to jump through. I submitted on 3/20 and we just got the check today on 5/12. No problem other than the length of time involved, almost 8 weeks. I would use them again, just be aware that you have to wait for their processing.
Leon P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
A plan is only as good as how it responds to claims filed. My claim was received on 3/6, yet no action was taken to process it until I had made 2 phone calls (3/27 & 3/31). Then it took more phone calls and another 3 weeks until I received claim payment. Whenever I called, I waited at least 10 minutes to speak with a representative from Tripmate, the claims administrator. Their message was always the same "due to higher than expected call volume...". The call volume wouldn't be higher than expected if claims had been processed in a timely fashion.
Now, before I purchase travel insurance, I ask who the claims administrator is & have eliminated any companies that use Tripmate.
Barbara C. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Fortunately I have not had to file a claim under any of my travel policies, and that is really the time you find out if the plan is a good value based on the customer service.
LIS K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TravelSafe Classic
Never had to use the plan but the overall coverage limits have become less of a value for money over the years. Used to be excellent value. Now only average.
Arthur M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TravelSafe Classic
Luckily, we've never had to use it--peace of mind is totally worth it if something did happen!! A must do!! Highly recommend.
Susan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
Peace of mind in case of anything happening, for a reasonable price and easy to book.
Alison J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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