Travel Insurance Reviews TravelSafe

TravelSafe Insurance has become the industry leader in travel insurance products through innovation, experience and excellent customer service. Since 1971, they have marketed and administered the most comprehensive policies available in the industry and lead the way in developing new solutions for the insurance needs of travelers.

Learn more about TravelSafe Insurance.

Customers rated TravelSafe
4.57 out of 5
1,287
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
TravelSafe Classic
Excellent coverage for the value. I recently had to file a medical claim - The process was relatively simple and the claim was paid in a few weeks. Easy Peasy. My only complaint is that the "online" claim process is just filling out a form, which you still have to print and snail mail with copies of documentation. But in the bigger scheme of things, it was not that big of a deal.
Michael L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
TravelSafe Classic Plus
Still have not had to file a claim yet but I will keep purchasing.
Philip M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
Travel insurance seems like a good idea but what good is it when you can't get a call through when you need help? My flight was canceled due to weather. With help from the airline I was able to find a flight to the same destination from a "nearby" airport. However, that would have left my car at an airport far away from my return flight. I wanted to find out if they would cover transportation to get me back home. When I tried to call Travel Safe they were unable to take my call due to the high volume of calls they were receiving. I left a message as requested but never got a call back the next day as promised ...or ever. I ended up getting friends to drive us to and from the airports so we wouldn't have our car stranded. I didn't file a claim because I couldn't get through to a representative in a timely fashion. Travel Safe, there was plenty of warning that weather was going to cause delays and cancellations - you need more staff to handle the phones at these times!
Cynthia P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
TravelSafe Classic Plus
I did not have to file a claim and there were no issues with my trip or the insurance plan.
Because I purchased the TravelSafe plan shortly after first payment for the trip, I was able to get "cancel for any reason" coverage, and that's a reassuring facet of the coverage, even if it does cost slightly more.
Paul C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
TravelSafe Classic
As with any insurance, if you don't use it you have had a great time.
Rudolf K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
Would love to have a vinciergr service to help with arrangements prior and post arrival. These arrangements could be basic phone calls or more complex help.
Leslie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments. Although not all our plans offered "concierge services", there are many plans that did offer assistance with planning your travel.

    Your plan, the TravelSafe Classic plan, offered "One Call Concierge Services which included:
    • Restaurant, shopping, hotel recommendations/reservations
    • Local transport (rental car, limousine, etc.) information and reservations
    • Sporting, theatre, night life and event information (sports scores, stock quotes, gift suggestions, etc.), recommendations and ticketing
    • Golf course information, referrals, recommendations and tee times
    • Tracking and assisting with the return of lost or delayed baggage.

    TravelSafe also offered "One Call Business Services" that included:
    • emergency correspondence and business communication assistance
    • assistance with locating available business services such as: express/
    overnight delivery sites, internet cafes, print/copy services
    • assistance with or arrangements for telephone and web conferencing
    • emergency messaging to customers, associates, and others (phone, fax, e-mail, text, etc.)
    • real time weather, travel delay and flight status information
    • worldwide business directory service for equipment repair or replacement, warranty service, etc.
    • emergency travel arrangements.

    This information would have been available to you by clicking on "View Certificate" when you compared quote(s). Or, if you preferred, you are always welcome to call customer care at 800-487-4722 for assistance.
    Feb 08,2017
The trip included a
cruise
TravelSafe Classic
I did not file a claim but I was happy with the benefits offered by the policy at a reasonable price.
Philip M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
Fortunately, we did not need to file a claim with our travel insurance, however, we do get a great peace of mind in having it in place in case there were any mishaps.
John H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic
This insurance provided significant peace of mind. We travelled in the Far East knowing that if there was a medical emergency. We were covered. Well worth the small premium we paid,
Frank B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TravelSafe Classic Plus
This is a great plan offering a lot of options for a very reasonable price. I especially liked the option of being able to cancel the trip for any reason whatsoever and getting back a good portion of my money. This reassured me a great deal, and I was very glad I did not have to use it!
Ruth O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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