Trawick International is a full service travel insurance provider specializing in travel related coverage for tourists, scholars, businesses, and all other global travelers.
An extremely unprofessional organization. When one files a claim using this company's website, no information is provided on said site about the progress of the claim. In fact, you cannot even use the site to find the details of your original claim submission. This then requires customers to email the company directly and responses are 1) slow in the first place and 2) when received, erroneous. For instance, I had to file two separate claims, one about a damaged suitcase and the other about a damaged laptop. When I followed up about the claim regarding my laptop, a lack of response would require me to write again, only to get a reply about the claim regarding my suitcase. This frustrating back and forth finally resulted in the information that the company would not cover the damage to the laptop.
I advise travelers to avoid this company for their poor handling of claims and correspondence.
Rodney F. would not
recommend this plan to a friend or relative.
While I did not have to make a claim, I know someone on my cruise that had a medical issue and ended up with a medical issue that cost several thousand dollars aboard the ship. They did not have insurance.
Douglas K. would
recommend this plan to a friend or relative.
I tried to contact customer service several times to clarify my plan. I had to cancel my trip but I tried to find out if I had the cancel for any reason coverage. I could not get a response from any customer service email. So basically, the insurance was useless
Kimberly D. would not
recommend this plan to a friend or relative.
I did not file a claim, but I did determine that this plan has superior coverage flexibility. I got burned by low coverage when I had a trip delay in another plan. Most plans have a $200 limit. With the Trawick plan, I could buy $500, and I did, at a reasonable price. I also liked that it can pay a hospital directly and that you can print a one-page certificate of coverage that is designed specifically to reassure a hospital that you have insurance. That is better than just an identification card alone. I could also buy a higher medical coverage limit than many plans offer. I got $250,000 instead of $100,000.
William G. would
recommend this plan to a friend or relative.
It is difficult to provide a review when there was no claim. Any insurance company can sell a policy and most insurance companies are quite good at selling policies. Until one has a claim to be dealt with it is impossible to know whether or not one is dealing with a good and reputable company. Quite frankly, I hope I never have the experience of needing to file and deal with a claim.
Dennis O. would
recommend this plan to a friend or relative.
Very complex and paperwork intensive claims process that isn't practical when you're overseas in a foreign country. The policy would only be valuable in a catastrophic incident that costed thousands of dollars or more.
ANTONY R. would not
recommend this plan to a friend or relative.
This plan uses a middle man to process claims. I can't get through the hoop jumping and defective web site to file a small claim. Theses idiots are wasting my time and seem motivated to block the legitimate claim.
Jack J. would not
recommend this plan to a friend or relative.