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Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers who have visited Costa Rica rated TripAssure
4.21 out of 5
23
ratings and reviews
91%
recommended
Sort by
Cruise
Filed claim
The trip included a
tour
TripAssure Advantage Asset
The claim was for travel delay due to a cancelled flight on the return trip home. The flight was re-booked for the next day, so had to stay at a hotel and purchase 2 meals (dinner and next day lunch). I never communicated directly with anyone at TripAssure about my claim. When submitting the claim through their website, I selected the option to handle communication electronically (instead of snail mail), filled out the claim form, and attached copies of documentation about cancelled flight and receipts for hotel, meals and parking one extra day. Promptly received a confirmation email that documentation was received. After waiting one month, received another email to reimburse all expenses except the parking (not covered, although "local transportation" would be covered). The reimbursement came in the form of an e-check, linked to the email, to print on my own printer and deposit at my bank.

When the flight was cancelled, a call to "One Call" travel assistance from the airport turned out to be useless to ask if insurance would cover the expenses for travel delay. They did not know anything about the policy and started reading it over the phone. I did not ask "One Call" for any other assistance, so don't know if they would be helpful otherwise.
Terry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Thank you for providing your detailed review of the handling of your claim.
    Although the company does provide 24 hour worldwide travel assistance services, One Call is not authorized to confirm coverage but they can review your policy terms to advise where coverage may be found in the policy.

    We invite you to call us at 800-487-4722, if you have any questions or concerns.
    Mar 15,2019
TripAssure Advantage Bridge
Didn't need to use it, but felt good about having it.
Janet H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset
The claims resolution process takes a while, and you have to stay on top of the company.
Benjamin W. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TripAssure Advantage Asset
It gives us peace of mind to insure our big trips. We have only filed claims twice, but were promptly and generously reimbursed.
Robert E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TripAssure Advantage Asset Plus
Third time using InsureMyTrip, the plans are affordable, and the peace of mind is priceless. The customer service is fantastic in selecting a plan. They do not push you to the more expensive plan. Actually, they have steered me towards a more cost effective option with all the coverage I need.
Bruce G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TripAssure Advantage Asset
We always purchase travel insurance when leaving the US.
Randy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset Plus
Though it was not necessary to utilize the "Plan", my wife and I felt comfortable that it was there if required. That feeling of well-being added to our trip enjoyment.

All contacts with representatives were pleasant, helpful and extremely courteous.
Charles L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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