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Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers who have visited Germany rated TripAssure
4.44 out of 5
21
ratings and reviews
95%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
TripAssure Advantage Bridge
I had to claim a doctor visit and medicines. the process took a couple of months, but I was reimbursed for all of my expenses. It was no harder or longer than any insurance claim. I will use them again soon.
Sylvia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
TripAssure Advantage Bridge
We just returned from a relatively long trip to Europe, and as always when we travel, we are concerned with a health crisis or injury while overseas. Medicare (and most likely other health insurers) offer NO coverage while out of the country, and we have friends who experienced a massive heart attack while on a cruise, and through them we learned that evacuation and emergency treatment are massively expensive, and without insurance coverage they would have been really in trouble. We are not so concerned with the cost of baggage or clothing, nor even of the loss of advance payments, that's relatively minor in scope. It's the medical treatment, and evacuation, that's the big ticket stuff that will kill you financially. Also, since my wife has a number of physical conditions ongoing, we are concerned with the "preexisting conditions" coverage, so we pay careful attention to that, since the insurance co. will waive defenses against preexisting conditions provided the insurance is purchased within a specific (and short) time period from either the first or last payment made on the trip, depending. So for example, if our friend with the heart attack had had a preexisting heart condition, they might have found themselves with denial of coverage of a preexisting condition, had they not purchased the insurance within the allowable time frame - so a note of caution to those who want medical and evacuation coverage, who have preexisting conditions, to pay attention to that "little" detail. The coverage provided is a very good value for the money you pay for that coverage. Fortunately we've never had to file a claim, but when/if that time comes, people should be aware of this policy condition. Yes, I am a lawyer.
Allan F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Katherine Burton
    TripAssure
    Photo
    Thank you so much for sharing your experience with insurance. Should you need any help in the future, we're here to help.
    Dec 10,2018
The trip included a
tour
TripAssure Advantage Asset
Fortunately did not use the benefits, but was glad it was there in case we needed assistance.
Jack B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Complete
I have an MBA and a lot of contract law experience. I can only speak to one area of the policies major flaw. Coverage for baggage loss or theft internationally. The policy requires a "written report" of the loss of your baggage. Sounds easy? It isn't, especially, when A) you do not have a clear definition of what the report needs to contain and B) they expect it to almost come to you as if you were in America. Imagine being in ANY foreign country, China, Iran, Jamaica, South America and your items are stolen. You need a police report. Can you file it while your there? Was there a riot? trouble? When you get home can you figure out how to file the report? Including the language barriers, time differences, the international calls and the insane amount of time you spend doing this. Foreign Countries aren't jumping up and down to spend money to help you get a report for an insurance company. At no time have I received a definition of what a "written report" exactly is and that is applicable fairly and equally across all foreign destinations. So buyer beware. If you've been denied, seek counsel.
Deirdre G. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Your review is very informative, and we hope fellow customers will consider the information in their search for travel insurance.

    To have a payable Baggage and Personal Effects claim on a Comprehensive travel insurance policy, the insured person must notify, the police, hotel, Common Carrier or bailee who has custody of your property at the time of loss, and obtain a copy of the reported loss from the company. The wording of this requirement will vary slightly from policy certificate to policy certificate, but the basic premise is the same, the insured person bares the burden of providing the proof of loss in order to receive reimbursement for their loss. Notifying the appropriate authority and obtaining a written report for Baggage and Personal Effects claims is travel insurance industry standard for Comprehensive travel insurance policies.

    Please call us at 800-487-4722 if you have any questions about this requirement, or want details on the additional requirements for Baggage and Personal Effects coverage.
    Mar 25,2016
    • DeirdreG
      Photo
      Germany doesn't provide written reports within 48 hours, they provide them after the investigation is over. So the insurance plans ask for what is not reasonable or obtainable. You cannot know the laws of each foreign country you are visiting before you travel.
      Mar 27,2016
  • AlexeiO
    Photo
    Interesting how most of the reviews (95%) are just reflections of how easy it was to buy this plan or any plan actually - USELESS. I do appreciate that Deirdre review or was it an opinion? gives some food for thought.

    Thanks!
    Sep 25,2017
    • Kyle
      Photo
      While it is true that a high number of reviews are not based on a filed claim, we do provide a filter option at the top of the review page to only show reviews based on a filed claim.
      Sep 25,2017
The trip included a
cruise
tour
TripAssure Advantage Complete
Thankfully we did not have to use it for any claims but it was wonderful knowing it was in place should we have to. My only concern is the price of the policy which is how it is with any insurance plan. The price seemed high, $700 for a $5400 trip. But for the coverage, if we had needed it, it was a relief knowing it was there. I will always use InsureMyTrip for trip insurance rather than what the cruise or airline companies offer. I love the choice of selecting the product.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In selecting this policy, you purchased M.H. Ross's highest level of coverage; Cancel For Any Reason and elevated limits for baggage and medical reimbursement. In the future, please consider calling for a quote. We may be able to secure a similar policy at a lower rate. Our representatives are available 7 days a week at 800-487-4722.
    Nov 15,2014
TripAssure Advantage Asset
Enrollment process was very easy and the price was competitive.
Ajit M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TripAssure Advantage Complete
Although I did not end up using the plan the purchase process was easy and the lady was friendly. It was nice knowing that if something happen the insurance was there. I would use this company again.
Sarah Jean D. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Bridge
I didn't use the insurance however I thought it was great for peace of mind. I will continue to use the travel insurance whenever I go somewhere.
Jennifer S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TripAssure Advantage Asset Plus
Fortunately, we did not need insurance purchased. Worth peace of mind.
Eileen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TripAssure Advantage Asset Plus
I feel as though only the people who have a claim should fill out this survey because the handling of the claim is the real determinate of how effective, fair and hassle free the company really is
Kathleen B. would recommend this plan to a friend or relative.
5 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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