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Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers who have visited the Bahamas rated TripAssure
4.51 out of 5
55
ratings and reviews
94%
recommended
Sort by
Cruise
Filed claim
The trip included a
cruise
tour
TripAssure Advantage Asset
Didn't have to use the insurance, but it provided piece of mind to us knowing we were covered for our cruise.
Frank Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
TripAssure Advantage Bridge
We appreciated the assistance provided by Insure My Trip to purchase coverage. Thankfully we didn’t need to use the insurance. We can’t comment on how well the plan we purchased would have handled a claim.
Eleanor B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Katherine Burton
    TripAssure
    Photo
    Thank you for leaving a review! Isn't the Insure My Trip team great? If you need any help in the future, we're here to help.
    Jan 31,2019
TripAssure Advantage Asset
Luckily didn't need the insurance!
Michelle N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Complete
Very disappointed with the service I received from both Insure My Trip and Trip Assure Advantage. I called Insure My Trip twice about who to place a claim. They wanted nothing to do with me and told me to call Trip Assure. I called Trip Assure and was told someone would call back in 24 hours but no did. I called again and no return call. I then filed my claim on line and it said it would be processed and paid in 30 days. It ended up taking over 60 days and was only paid after I followed up and was on hold for 30 minutes waiting for a customer service rep. I used to be a loyal Insure My Trip customer but since this problem I have switched to another company and I will never use Trip Assure again.
Kevin S. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Katherine Burton
    TripAssure
    Photo
    Hi Kevin, We are very sorry to hear about your frustration with the process and we assure you that this is not common place for our customer service team. We will sure to provide this feedback to the team. Again, we apologize for any frustration, and hope we can earn your business again the future.
    Nov 01,2018
The trip included a
tour
TripAssure Advantage Asset
I didn't end up having to use this plan but felt like the process was easy and the price was reasonable for the coverage.
Jennifer K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TripAssure Advantage Asset
Do not not buy plan from Trip Mate. It provided no coverage when I needed it most. Purchase travelex, never an issue.
Valerie G. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
Worth the peace of mind knowing that things would be covered if something should go wrong.
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
This plan was a very good plan for great value. Sense of security knowing it was there just by chance we needed it.
Jan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
TripAssure Advantage Asset
The insurance covered everything we needed and cost about $500 less than what the travel agencies usually offer. Thankfully we had an uneventful trip. I will definitely use INSUREMYTRIP and MH Ross on all out of country vacations!
Misty L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
I ordered my insurance by calling InsureMyTrip as opposed to looking at all the plans online. I would recommend everyone doing this as well. The customer service representative was very helpful in describing all the benefits, and helped recommend the right plan for me.
John T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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