Travel Insurance Reviews TripAssure

TripAssure (formerly MH Ross) designed its first custom travel insurance program in 1961, beginning a long and prosperous relationship with travelers. Their team of experienced specialists and technical experts in the travel insurance industry work together to provide you with prompt and professional service, anticipating your needs and solving your problems before they occur.

Learn more about TripAssure.

Customers rated TripAssure
4.52 out of 5
1,060
ratings and reviews
96%
recommended
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Cruise
Filed claim
TripAssure Advantage Asset
It should be easier to find the type of plan I purchased with the online tools. I needed to speak to a representative to find a plan that satisfied my limited needs (cancellation for a specific list of reasons) and did not also cover a comprehensive list of other items for a much greater charge than I was willing to pay.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset
Due to flooding and high water on the river - weather and safety concerns required that we fly into a safer starting point for our insured trip. The required safety was an additional flight of $120/pp and this was not covered.
Tiffany M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for bringing your situation to our attention. We all agree that finding that there is no coverage for a specific loss under a policy would never be a happy experience.

    Travel Delay, which required a minimum of a 6 hour delay, under your TripAssure policy would have only reimbursed you for those additional expenses due to defined Hazards as listed in your policy:

    “Hazard” means:
    a) any delay of a Common Carrier (including Inclement Weather);
    b) any delay by a traffic accident en route to a departure, in which You or Your Traveling Companion is directly
    or not directly involved;
    c) any delay due to lost or stolen passports, travel documents or money, quarantine, hijacking, unannounced strike, Natural Disaster, civil commotion or riot;
    d) severe storms that cause a route closing validated by the National Weather Service records and local Department of Transportation Records.

    Since your additional expense was not a result of a defined Hazard, TripAssure declined your claim.

    In the future, you may wish to discuss the various options available to you prior to purchase, so we encourage your to customer care at (800) 487-4722 for assistance.
    Jul 08,2017
The trip included a
cruise
TripAssure Advantage Bridge
Excellent plan and service. Customer Service great.
Helene F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TripAssure Advantage Asset
As time goes on since my trip, the more angry I get at your denial of my claim. Your reasons don't make sense and lead me to believe that you would search for any ridiculous reason to prevent the payment of a claim. I will never use your company again and won't recommend it to others.
Richared R. would not recommend this plan to a friend or relative.
2 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
TripAssure Advantage Asset
Our go to company for travel. Did not have to use it this trip (thankfully), but have had to file a claim previously and were wonderful to work with. Highly recommend.
Mark W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
TripAssure Advantage Bridge
Comprehensive coverage at a reasonable price.
Paul I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
Worth the peace of mind knowing that things would be covered if something should go wrong.
Donald M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
TripAssure Advantage Asset
This plan was a very good plan for great value. Sense of security knowing it was there just by chance we needed it.
Jan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Bridge
Fortunately, I didn't need the medical insurance which I purchased for my trip to Cuba but felt it necessary should an accident occur.
Carol L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
TripAssure Advantage Asset
We ended up choosing M.H. Ross because, when we first contracted with a different insurer, it was not clear how the time limit for pre-existing medical conditions was calculated. InsureMyTrip could help with this by highlighting how this calculation is performed by each insurer. We did not need to file a claim. Our limited experience with M.H. Ross was completely satisfactory.
Reade N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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