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Question:


Will have surgery on my shoulder in April but should be recovered and fit by the time of departure. Only if there were an unforeseen incident that might occur during the rehab period that would prevent travel, would I be covered if I was able to travel at the time of purchase of the insurance.
- BarbaraD,
04/01/2017

Answer:


Unfortunately, this would be considered foreseen at the time you buy the policy and any claims related to the surgery would not be covered.
- MattG,
Customer Care insureMyTrip
04/05/2017

Question:


Define "pre-existing condition. Would an episode of pneumonia, treated and resolved contitute a pre-existing condition?
- Kate,
02/22/2014

Answer:


Unfortunately, since we are not licensed physicians and we cannot predetermine claims, we would not be able to determine specific illnesses as a pre-existing condition. We can provide a better definition of Pre-Existing Conditions. Each plan has a Pre-Existing Condition Period, The Pre-Existing condition period is the number of days that the insurance company will "look back" from the date the insurance was purchased, to see if your claim is related to a Pre-Existing Medical Condition. If the reason you are canceling, interrupting or seeking medical coverage is related to pre-existing conditions there will be no coverage. A Pre-Existing Condition is any treatment, diagnostic tests or exams, any recommendations for diagnostic test or exams, or any adjustments in medication up or down within the pre-existing condition period stated (depending on the company, 60 days to 3 years prior to the effective date). Most policies will offer a waiver of pre-existing conditions if you meet the following conditions: You purchase the policy within 10 to 21 days of making your first trip payment; insure ALL prepaid non-refundable expenses prior to your departure date; and be medically fit to travel the day you purchase the policy.
- NicholeH,
Customer Care insureMyTrip
02/24/2014
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