Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
Generali Global Assistance
Premium
No adverse events requiring any claims with this policy. The coverage was mandated by the tour company (gAdventures) that we used to travel through Turkey for 16 days.
Thomas L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
Fortunately, we did not need to use the plan. But it was easy to acquire and provided us with peace of mind as we traveled.
Mark S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Having this coverage gave us peace of mind while on our trip. Thanks
Edward B. would not
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
Thank you for your feedback! It's wonderful to hear we were able to meet your expectations.May 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I still feel that I am owed a refund for the insurance I purchased but couldn't use due to covid. Initially I was told I had a "credit voucher"; when I called this year to use my credit, your rep said it was expired and I should have asked for a refund. Why wasn't I told I could have gotten a refund back in 2020!? Covid lasted over 3 years, and this was the first time I could travel. I still want my refund.
Carole B. would
recommend this plan to a friend or relative.
-
Kaylie
Dear Valued Customer,
Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:
"Thank you for your feedback. We’re sorry to hear about the circumstances surrounding your vouchers and for not meeting your expectations. We take customer service very seriously. A dedicated claims team member is investigating your case further and will be in touch with you. If you have any additional questions in the meantime, please reach out to us at (800) 348-9505 or via email at [email protected].
May 09,2024
Generali Global Assistance
Standard
Really fast and fair claims' process. The airline delayed our departure by 24 hours so we loss one day of condo rental. The interruption insurance covered this situation. The online claim system told us what documents were needed and they were easy to download. Within 12 hours our claim was approved and 5 days later we got a cheque. We will use this company for our next trip.
Stephen W. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Thanks for sharing your feedback with us. We're sorry to hear about your travel woes, but happy we were able to assist and pay your claim!May 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had a perfect trip and did not need to use the travel insurance - which I always purchase for trips.
Eliana
Eliana
Eliana S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
Thanks for your loyalty, Eliana. We hope you enjoy your future travels!May 07,2024
Nationwide Mutual Insurance
Essential
We were happy with the plan we chose and happier that we did not use.
Timothy C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Universal Cruise
We had to cancel our trip due to our son being diagnosed with a deadly disease. The Nationwide claims representative worked with us and our claim was paid promptly.
Kerry S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Company was very responsive. When a family member at home was hospitalized we had to reach out to review coverage in case we were needed back home. Although we did not have to interrupt our vacation, the agent we called was very knowledgeable and helpful in advising us on how to proceed with a claim if necessary.
Richard L. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Samantha Fourez
Generali Global Assistance
We're sorry to hear about your circumstances, but pleased we were able to offer helpful and prompt Customer Service. Thank you for sharing your experience with us.May 07,2024
The trip included a
cruise
AIG Travel
Travel Guard® Deluxe
Luckily did not have to file a claim, as everything went smoothly, but always feel better knowing that we are totally protected from any unforeseen issues. Repeat customer!! Thanx
David B. would
recommend this plan to a friend or relative.