Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Premium
I didn’t have to make a claim but I was happy to cruise knowing I had medical coverage in case of an emergency, for a very reasonable price.
Nancy C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I have been using Insure My Trip for many years now. Thankfully I have never had to file a claim
I feel a sense of security that if something were to happen, I would be in god hands.
I feel a sense of security that if something were to happen, I would be in god hands.
William D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Did not have to use insurance so can’t evaluate what would happen if needed.
Joseph M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Did not need to use the insurance however it was reassuring that we had it if we needed it!
Mary S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
The plan gives me the protection I need if a claim is made
William D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The plan absolutely gave full coverage, the price was a fair price because it was great coverage, luckily we did not need to use it but we were glad we had it, wouldn’t travel without it. Definitely like this company
Rosemary D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Like any insurance I'm glad we didn't have to use it. It gives you peace of mind It's rhere.
Alan G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We always purchase travel insurance for peace of mind in case anything happens before or during our trip.
JOYCE B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Staff were extremely helpful during the process and dealing with pandemic questions.
Kim L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The cruise was cancelled due to Covid. I was originally told that I would be able to roll the insurance over to a new cruise if that happened. Now I am told I have to submit new paperwork for a refund and am being made to jump thru hoops to get my refund and although RCCL has given me time to make a new choice, your company has told me that I hit a deadline. Not happy. From now on I will get my insurance direct from the cruise line I am travelling with. Definitely won't do this again. I challenge you to make things right.
Eric G. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Please see the response provided by Generali in regards to your review:
"Thank you for your feedback. We're sorry to hear about the circumstances surrounding your experience and for not meeting your expectations. We take customer service very seriously and strive to provide a fair, equitable and timely process for all travelers. We are pleased to advise the confusion around your situation has been addressed and you should receive communication from a dedicated team member soon. If you have any further questions, please contact us at (800) 348-9505 or [email protected]."