For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

To learn more, see the Generali Global Assistance Premium product page.

Customers who have visited France rated the Generali Global Assistance Premium plan
4.48 out of 5
85
ratings and reviews
96%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
There is nothing like traveling with a sense of security shouldn anytjing happen.
Javier A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your 5-star rating! It motivates our team to continue delivering top-notch travel protection solutions.
    Sep 25,2024
Generali Global Assistance Premium
The plan was comprehensive and priced competitively with the competition. The company is well known and has a long history. Reviews are generally good. Part of the package is access to concierge service. A day before our Air Canada flight to Paris the airline was having software issues in its aircraft. For two days they cancelled flights. The day before our flight they significantly delayed the flight. I was worried about our flight and alternative ideas so I called the concierge service. The person on the other ends was absolutely clueless not only about flights be even the simple question about services offered by her program. She then said she is a temp for the weekend. She said someone will return my call - they, of course NEVER called back. Happy ending - flight was delayed but they made up time and we got to our destination on time. But I learned that I am on my own for this and not to depend on the Concierge service of this policy.
Mitchell P. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I wanted to have insurance for my trip although I didn’t need it. I felt that I was covered and made me feel safer at a great price that I made me comfortable knowing that I could get things resolved if anything to come up it was quick and easy online to take care of but I needed.
Monica F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I can only speak from the vantage point of not having to file a claim. Insurance is one of the few things that you pay good money for and hope that you never need to use it. The plan covered my priorities and, when compared to other plans, was reasonably priced. I always purchase travel insurance before a major trip and priortize medical and evacuation coverage. Those two items can add up to hundreds of thousands of dollars in extreme cases. This policy fit that bill.
MICHAEL F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Fortunately, we had no cause to find out how the plan works. As with my car and home insurance, I hope to never have to file a claim. Purchasing the insurance gave me peace of mind while we were on vacation. It was money I happily wasted!
Kerrilynne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Was happy with coverage but didn't have to file a claim so I can't give a review on the claims process.
David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
In my years of travels I have always selected Generali Global Assistance and even though my credit card provides travel insurance I chose the Premium plan to supplement it, fortunately I did not have to submit a claim, but it is always good to have the peace of mind in case something happens. Flight delays, lost of baggage are not fun! having travel insurance will determine if you will sleep on a dirty airport floor or on a comfortable bed at a hotel. Always get travel insurance!
ZORANLLY L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
We paid over $1000 for a premium policy, then when my wife fractured her foot and we needed to incur cancellation expenses for some of our aggressive trip activities, we discovered you don't cover that situation. I haven't used trip insurance in the past and this taught me that it's still not worth it. I'll save a couple thousand a year in trip insurance costs, take my chances, and save money over the long run.
Dave H. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We did follow up with Generali who advised that you did not file a
    claim but called to inquire about reimbursement for two nights of hotel
    accommodations and taxi expenses to get you from one place to another while your three companions were hiking. However, these would not be covered expenses under your Travel Delay coverage since the cause of the additional expenses were for an injury sustained prior to coverage which began on your date of departure.

    Generali did suggest that you may still wish to submit a claim for reimburse-ment of any prepaid non-refundable travel expenses. Please call the Generali claims department at (800) 541-3522 for additional information.
    Nov 30,2018
Generali Global Assistance Premium
The coverage that I selected gave me peace of mind. I enjoyed my trip knowing that if something happened I would be covered. Thankfully we did not need the coverage. Encourage anyone traveling to get coverage!
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Excellent plan for the price and well worth the piece of mind to have it.
Kenneth K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)