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Travel Insurance Reviews Generali Global Assistance Premium

The Premium plan provides travelers with the highest level of coverage of the 3 comprehensive plans offered by Generali Global Assistance. This plan offers comprehensive trip cancellation and trip interruption coverage if you have to cancel or interrupt for one of the listed covered reasons, additional Cancel for Any Reason to residents of most states if all eligibility requirements are met, and world-wide emergency assistance services.

To learn more, see the Generali Global Assistance Premium product page.

Customers rated the Generali Global Assistance Premium plan
4.54 out of 5
2,061
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
I wanted to have insurance for my trip although I didn’t need it. I felt that I was covered and made me feel safer at a great price that I made me comfortable knowing that I could get things resolved if anything to come up it was quick and easy online to take care of but I needed.
Monica F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I increased my insurance twice as I added more trip expense (e.g. hotel reservation). In both cases, in contrast to other insurance that I have purchased through InsureMyTrip, days after my requested increase, I heard nothing. Then I received a voicemail from Generali explaining that I must speak with them to bind the insurance. Very inconvenient, especially since I was already overseas when I got the message.
charles o. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Hello Charles. Thank you for your feedback. At Generali Travel Insurance, we take customer service very seriously. We’re sorry for the inconvenience and will use your feedback to improve the process for editing trip coverage in the future.

    Mar 27,2023
Generali Global Assistance Premium
Very good travel insurance. Also cost effective and affordable
Jacob A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
good coverage and easy to get.
Kathryn M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Plan covered all my needs. We did not need to file any claim related to the trip.
Peter R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Very difficult to file a claim. After finally getting the claim to go through and still haven't heard back after over a week. I can't mange what they would be like if you had a emergency over seas.
David M. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Hello David. Thank you for sharing your feedback. We are very sorry for not meeting your expectations with the claims process. We have received your claim, and a dedicated claims rep will follow up with you once their review is completed or if more information is needed. Please feel free to reach out to us at 800-348-9505 or via email at [email protected] with any additional questions or concerns.

    Feb 03,2023
The trip included a
cruise
tour
Generali Global Assistance Premium
Often we think that insurance is not necessary. However, on my last foreign trip, a fellow tour trip member (with pre-existing conditions) got sick, was hospitalized, and sadly died. The unthinkable can happen. As my travel group learned about what happened to her, I was thankful to have travel insurance that would supply the support that I or travel companions might need.
Brenda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Glad I used your company . Thought it was expensive but felt it gave me a feeling of peace that I was covered in case there was a problem. Your staff was easy to work with. Will definitely use you again.
Ellen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I am glad I did not need any service and only needed the comfort of insurance in the event.
seymour s. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I did not have to use the insurance, so it is hard to review. What I do appreciate is the help I get when I call InsureMyTrip. The cost of insurance is too high.
Ann A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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