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Travel Insurance Reviews GeoBlue

Geo Blue travel insurance, formerly HTH Worldwide, is a leader and innovator serving the needs of world travelers. GeoBlue group travel health plans combine unsurpassed service with state-of-the-art mobile technology to help expatriates, their families and business travelers access trusted doctors and hospitals all around the globe.

Learn more about GeoBlue.

Customers rated GeoBlue
4.71 out of 5
2,006
ratings and reviews
98%
recommended
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Cruise
Filed claim
GeoBlue Voyager Choice
I followed your instructions when we got sick while traveling. I called your 24/7 phone number NINE TIMES, and there was no answer. I emailed you, desperate for assistance in being seen by a doctor/getting medical attention in the area. It took you SIX DAYS TO RESPOND TO MY EMAIL asking for help. We had already left the country we were in, and spent 7 hours in an emergency room in a foreign country. You are non-responsive. I want a refund. We paid for nothing. Your service is total garbage. You should seriously consider refunding my $250. It was a complete waste of money. Our ER bill was less than our deductible, so we could not even file a claim. Your policy is a joke of a product. It's ridiculous.
Anita I. would not recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for your review! Emails are reviewed in the order in which they are received, I apologize for any inconvenience that our response time may have caused you. While working with providers GeoBlue has already contracted with can make the process of getting care even easier, customers are not limited to using Providers within our network. One of the perks of GeoBlue is that you can choose when and where to receive care. To access all important information and our online provider search all in one easy to find spot, we recommend you download our GeoBlue member app on your device’s app store.

    I invite you to submit a claim for the expenses incurred during your trip using the claim form our customer service team provided to you via email. Your completed claim form and receipts can be submitted by emailing [email protected].
    Dec 11,2023
GeoBlue Voyager Choice
I can only vouch for benefits provided under this plan. The real test is when you are in a position of having to use the coverage. I am an R.N., so I understand benefits, coverage, limits, etc.

I did not use the coverage, but had the security of knowing it was available if needed.
If one DOES need to use the coverage, then the company’s response, timing and responsibility would be something of value. I have done enough insurance coverage claims in medical offices to know that some companies are very good with customer service, others are not. You will not know until you have to use it whether the company is valuable/reliable.
Christine P. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Essential
Never used it, but glad i hjad it.
Brian D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
GeoBlue Voyager Essential
Thankfully did not need to use the plan but glad we had it in case it was necessary. As with all insurance companies the cost was too high.
Kathryn K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Trekker Essential
I had the peace of mind knowing we have coverage in case. we needed it Thank God we did not need it.
Alfonso A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
GeoBlue Trekker Essential
Felt very confident in traveling that if I needed medical services that we would have coverage. Thankful though that we did not require and medical assistance on this trip!
Steven S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
GeoBlue Voyager Essential
Everything was seamless. Easy and the cost was reasonable. Fortunately, no medical issues came up while traveling.
Douglas W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Essential
I am home now and had no problems, but boy, you gotta manage risk! Really nice to have this in your back pocket!
William Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
GeoBlue Voyager Choice
Provided us with peace of mind as we dodged scooters, bicyclist and cars in Rome.
Laura W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
GeoBlue Voyager Choice
I tried to look for doctors when I was in Bruges, Belgium. The doctors and hospitals available under my own work medical insurance's international plan and GeoBlue are similar, probably because they are both by Anthem BlueCross. However, GeoBlue also has a telehealth app. And GeoBlue includes medical evacuation and repatriation benefits. I ended up just rest instead of seeing a doctor. But I felt more at ease that I had an option to see a doctor using the telehealth app.
Cindy C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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