Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
My claim was processed quickly and fairly. I will work with this company again.
Joan S. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Although it was expensive, I felt reassured that while traveling internationally my needs were all covered.
Susan D. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
I have not had to file a claim for a trip yet which is a good thing so I can’t comment on that area. It is nice knowing that if you do have issues on your trip you have this coverage, especially if there is a medical issue.
Mary W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
I will never again use insure my trip I purchased img global for a trip I took in Sept 2023.My husband needed medical care it took 7 months to get a check I was calling constantly and emailing more times that I could count.IMG is located in England and I couldn’t get anyone to call me back.i was frustrated with what it took to finally get my money. Unfortunately I am using the insurance again for a trip this Sept I had previously purchased it before all this happened. Never again. In all my years I never experienced this kind of customer service from IMG.
Joseph R. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Aug 07,2024
The trip included a
cruise
International Medical Group
iTravelInsured Travel LX
Hard to tell due to the fact did not need them or file a claim
Richard G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Thankfully, I had no need to submit a claim against the insurance. Having the coverage, gave me peace of mind that I was covered in the event I need it. You never know when you’re going to need the coverage. One lady on our trip broke her leg on the second day and had to leave the cruise to have it surgically repaired. I hope she had insurance.
Gerald S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
I did not need to submit a claim, however I felt confident that everything I needed was covered. The coverage was explained well, and I really appreciated the ease of changing / adding additional items (days, hotels, etc.) as we continued to plan. The agents at Insuremytrip we extremely helpful and knowledgeable, always easy to contact, and explained everything well. There was never any pressure and all questions were always answered.
Sara D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured Travel SE
The IMG plan seemed to cover what I needed, however the claim process is horrible. The website is glitchy and sometimes lost documents. The “secure messaging” site seems to work but then documents are either not forwarded to claims or lost somehow. My claim was one simple item but The claims process was ridiculously lengthy and they requested irrelevant documents (each time after a long delay). If you write with questions or concerns you get a generic form e mail in return most of the time. I spent many hours obtaining information from the tour provider and uploading documentation. If someone is not somewhat computer savvy or patient, you’d give up readily. The process wears you down. phone reps were pleasant but sometimes gave conflicting information and have no real ability to resolve issues. Requested to speak with a supervisor twice and after several days someone finally called and left a message (of course there is no direct way to return the call). when I consider the cost of the insurance and the hassle it makes me think I will not purchase comprehensive insurance again (certainly not from IMG)
Cindy L. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Fortunately I didn’t have to use the plan so I really don’t know if they pay well or if filing a claim is easy. It did provide peace of mind though.
Lawrence F. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
Plan covered my needs but everything went well so I didn’t have to file a claim.
Elaine B. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful