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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited the Bahamas rated International Medical Group
4.70 out of 5
177
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Just like any insurance. You never know how good it is until you need it. But we always get it just in case
Willard V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
We have purchased trip insurance for every big vacation, but this is the first time we have ever needed to file a claim. I dreaded what the process might entail, but it was pretty easy. The outcome was fair and was processed in an acceptable amount of time. Thank you.
Stuart D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Unfortunately, my mother-in-law passed away while my husband & I were on a cruise. We flew back to the states after reaching the first port. Although IMG originally asked for some items that didn’t really apply to our situation & their communication & turnaround time was a bit slow, we did receive the full eligible claim reimbursement a little under 2 months after we submitted the claim.
Joey H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Please accept our condolences for the loss of your mother. Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Aug 21,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
The plan cost was good, considering the very good coverage. We didn't have to file a claim this time, but did once in the past and the process went well. I would definitely purchase this plan again for a cruise vacation.
Frank R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Coverage was fine and online enrollment in the plan went well, but it took 3+ months for IMG to handle a medical claim for reimbursement of shipboard medical expenses because IMG did not accept the cruise line's on-board account statement as sufficient proof that the medical expenses had been incurred, and there was a multi-month delay in the cruise line crediting the on-board account balance to my credit card. I suppose the moral here is avoid ending a cruise with a credit balance in the on-board account, but IMG could have done considerably better.
David B. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Courtney Baird
    International Medical Group
    Photo
    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Jun 17,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Although we had no mishap or claim to make we were grateful to have the coverage a such a reasonable price. Thank you!
Jashua R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
Great plan, thankfully didn't have to use it, but always good to have peace of mind.

Might want to reconsider the name "Patriot". It has negative connotations in for half of Americans. I almost didn't choose that plan.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group Patriot International Lite
The coverage was good, thankfully we didn't have to use it, and returned safely. Recommended
Tatiana R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Easy to choose options and price seemed better than other insurers. Thankfully, we didn't need to use the policy. Will use again when travelling.
Cynthia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
it is a peace of mind to have insurance on our trip
Ana R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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