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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited Mexico rated International Medical Group
4.69 out of 5
326
ratings and reviews
97%
recommended
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Cruise
Filed claim
International Medical Group iTravelInsured Travel SE
We have trust that if it would be needed you would take care of it thanks.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
We didn’t have to use the insurance, but we had peace of mind knowing we had it.
Sonya S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Thank goodness did not have to use. Peace of mind to have.
Marcia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Incurred major medical expenses as a result of my wife experiencing medical problems while on a cruise. This involved having to leave the ship, a 4+ hour ambulance ride an overnight stay in a Mexican hospital and an unexpected flight back to Fort Lauderdale. I cannot say enough good things about the reimbursement process with IMG. They accepted all documentation (even medical reports in Spanish) without asking more, the claim was processed timely, email communications described where the claim was in processing. When I did call to check on the process, the customer service rep could not have been more helpful. I would definitely recommend IMG.
Martin R. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
This company is very nice to help with finding a good policy fit. I travel alot and have recently purchased several policies with them, some caried in scope of needs.
I have NOT yet filed a claim with them.
Sharon H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
I paid (a lot) but did not use it! So, I suppose I'm happy!
colin t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
thank g-d did not have to use the insurance.
Leona C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Good to know I had it, glad I didn't have to use it!! There were 2 medical emergencies on and 1 death on our cruise.. None of the people involved had trip insurance.. I have never and will never take a trip without trip insurance. We love Insuremytrip.com!
Robin T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
We did not use the plan, we were not able to take the trip. While we were refunded 100% of our trip cost from the travel provider, we could not transfer our insurance policy to another vacation. The policy was exactly what we wanted in a travel policy though, just hate that it can't be moved while you're still months away from your trip. Next time we will wait closer to our trip to purchase the policy.
Charles H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that you cancelled your trip. To prevent your premium from going unused, some providers will allow for a transfer of the policy be made from one trip to another. In order to transfer the policy certain information and documentation is required. Details for submitting that request was sent to you via email, and we would be happy to re-send the email to you. If you have any questions about transferring the policy, please call us at 800-487-4772. We look forward to assisting you in the future.
    Oct 23,2019
International Medical Group iTravelInsured Travel LX
Did not have to use this policy, so I cannot review. I have had to file a claim with another company and they would not help at all.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback. Of course, it's great to hear that you had no need to file a claim. However,
    sometimes a claim is denied by the insurance company. When this happens, InsureMyTrip customers have the option to have their claim reviewed. All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by providing:

    Claims assistance - Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.

    Dispute resolution - Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.
    Oct 22,2019
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