Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
Too expensive for what I wanted to have covered. The plans did not offer what I wanted, so I had to buy an additional plan.
Louise G. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Having the little wallet contact card with all necessary information was a nice touch.
Joan B. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
IMG met our travel insurance needs but is fairly costly
Linda J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
International Medical Group
iTravelInsured Travel SE
We always get trip insurance when we travel internationally and this time I needed to see a doctor while on the trip. When we got home I submitted the claim online with copies of the receipts. After submitting the claim I read the information they sent and thought that I had missed the deadline (and some documentation) for filing that they set, so figured it would be declined, but I received a full reimbursement a week later.
Just a note: I requested that the reimbursement be deposited into my bank account, but the credit came through saying it was from a charity in Mexico! I called my bank and they tracked down that it was initiated by Cambridge Mercantile. I googled it and saw someone else had received a credit from them and it was a travel insurance claim. Mystery solved! Delighted that they paid my claim and so quickly!
Just a note: I requested that the reimbursement be deposited into my bank account, but the credit came through saying it was from a charity in Mexico! I called my bank and they tracked down that it was initiated by Cambridge Mercantile. I googled it and saw someone else had received a credit from them and it was a travel insurance claim. Mystery solved! Delighted that they paid my claim and so quickly!
Nancy L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
Dig Deep before you purchase insurance from this company…look at reviews from individuals who have filed claims and you’ll see a consistent pattern…lots of poor reviews, unresponsive, and lack of a positive recommendation. IMT gives them a decent rating because most people don’t file a claim and report only ‘easy purchase’ and “peace of mind.” Their processes and procedures are extremely slow and unresponsive— taking stances that keep their money and ignoring submissions from legitiment medical professionals. Do not buy this travel insurance. We have filed a complaint with our state’s insurance department and employed legal consul to light a fire under them. Embarrassing that IMT recommends them.
Ross H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Courtney BairdInternational Medical Group
We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.Apr 01,2024
The trip included a
tour
International Medical Group
iTravelInsured Travel LX
I am always skeptical about insurance when it is time to file a claim and they usually look for excuse not to pay but at the time of covid, they actually paid with little to no difficulty. I thank them for it.
Afshin G. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
We always purchase travel insurance to cover medical evacuation and repatriation but fortunately have never had to use it. It provides peace of mind.
Gregory A. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
I was looking for additional medical coverage and was able to find a plan that had what I wanted as well as a few little extras for a reasonable price. Thankfully I didn’t need to make a claim but it was worth having peace of mind.
Douglas N. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Major items are covered at a reasonable price,
Linda D. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel LX
Fantastic response with friendly, knowledgeable representatives.
Rebecca S. would
recommend this plan to a friend or relative.