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Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers who have visited the United States rated International Medical Group
4.48 out of 5
401
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
tour
International Medical Group iTravelInsured Travel SE
The plan was affordable. I needed coverage for a condo rental which I could not use due to work reasons. I immediately filed a claim. Carefully following the instructions- or so I thought. However it took 11 weeks from the time I first submitted the claim and to the time I received payment for the claim. The receipts I submitted evidently weren’t sufficient, so they requested my credit card statements. I immediately provided them but rather then reviewing my updated claim right away, this placed me back at the beginning of the process it seemed. From my experience I suggest following up immediately after 15 days have passed and submit all receipts and your credit card statements to avoid delays. My claim was approved. It just took a very long time and lots of following up.
BONITA V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
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    Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Jul 31,2018
International Medical Group iTravelInsured Travel LX
I did not need to use the insurance but it gave me peace of mind knowing I had it if needed.
Marian K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Great online pricing tool, customer service and coverage options! Thank you.
Timothy C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group Patriot America Lite
I didn't trade this plan is excellent only because I never used it. I'm grateful all went well and we didn't need it but to know if it's a good plan, I would have needed to use it.
Cornellia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
Although I don't believe I can give a fair review because we didn't have to file a claim, the process and the product as presented appeared to be able to cover any of the issues we might have encountered during our travel. Given that, I will probably purchase this same insurance product the next time we travel, if it is still available.
Camille B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Love the security that the plan has. Glad not to have to use it but it was there if I did!

Never go on a trip without the coverage......
Philip D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
I didn't have to use the plan, but I was satisfied with the coverage and cost. I never travel without trip insurance. Just in case.
Sandra d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel SE
Great coverage at a reasonable price
Keith v. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
Good price for good coverage
Salvatore M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
gave me piece of mind while traveling to know I would be covered for any surprises.
cindi m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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