For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews International Medical Group

For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.

Learn more about International Medical Group.

Customers rated International Medical Group
4.51 out of 5
4,245
ratings and reviews
95%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Well I didn’t file a claim and I think that’s the true test of insurance company’s but I’ll say this, it was easy to get, affordable and gave me peace of mind. No complaints!
Matthew E. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
I had peace of mind with this plan
Pin-Chang C. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
Fortunately didn't need to file a claim. Good coverage at a reasonable price provided a piece of mind.
Joseph S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Wonderful it was to have such added peace of mind.
Renaldo G. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
Never used plan's benefits. But coverage looked decent
Irina B. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
The plan denied my claim for cancellation coverage due to terrorist attack in Israel. The insurance company used a single small clause in the policy to deny my claim. The clause states that a terrorist attack claim will only be allowed if the attack occurs within 30 days of the planned trip. Our trip was planned for 12/9/2023 and the terrorist attack on Israel was 10/7/2023. Not within the 30 day window and claim denied. This is not right and not what should be expected from decent travel insurance company under such extreme and unexpected circumstances.
William G. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    We are sorry IMG did not meet your expectations. We value your feedback and take concerns such as yours very seriously. Please note that IMG is required to administer our insurance plans in accordance with their terms and conditions, and we believe we have done so in this case. If you would like to continue this conversation, please contact IMG directly at www.imglobal.com/contact.

    Jan 25,2024
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel SE
Fortunately insurance was not needed
NICHOLAS C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel SE
It's hard to recommend a plan when you don't use it... It's great to know you have coverage!!!!
Francis K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel SE
Didn’t use the plan, fortunately, so I have no comments
Andrea S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel LX
It’s hard to rate something you never had to take advantage of. I felt the coverage was what I needed but I always worry that if I need to file a claim that I won’t get all the information you need and it will be rejected. Seems when issues pop up everything moves so quickly and things get forgotten.
James G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)