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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers rated John Hancock Insurance Agency, Inc.
4.53 out of 5
2,710
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
John Hancock Silver
Thank you. I'm glad I did not need the insurance or file a claim, but I felt comforted knowing that we were covered if we did.
Michael R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Bronze
It’s always a good thing to Purchase insurance for a trip. I didn’t have to use it, but I’m glad I had it.
Nadine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Did not need but it was a good security blanket.
Jacquelin F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Gold
Price was reasonable and was the reason we chose the plan. We did not have any problems so can’t confirm how easy it would be to file a claim. We purchased the insurance so we had medical coverage while in Europe. No issues thankfully.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
We were glad to have medical coverage, even happier not to need it. The auto insurance was needed only to avoid more costly charges at the rental counter.
Alice C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
John Hancock Silver
Great people to work with. Prompt response and claim was processed promptly.
Kala M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I did not have any claims, so it's difficult to respond in any meaningful way.
Bruce L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
easy to set up; very helpful staff.
Christine L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Fortunately, I did not have the need to file a claim during my travels. However, the process of purchasing the policy was easy, and I was able to obtain the coverage I needed for my trip. The price was reasonable and the agent that helped me was responsive to my questions. I would consider using the John Hancock policy again in the future.
Elizabeth S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
Fortunately, we did not need to use the plan. But it was easy to acquire and provided us with peace of mind as we traveled.
Mark S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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