Travel Insurance Reviews John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.
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The trip included a
tour
John Hancock
Silver
This review is long overdue. I bought the policy with "cancel for any reason". I had cancel due to a death in the family. I submitted all documentation to support my claim. Got refunded without any questions.
Thank you, John Hancock Insurance.
Thank you, John Hancock Insurance.
Michelle M. would
recommend this plan to a friend or relative.
7 of
7 people found this review helpful
John Hancock
Bronze
This was a big trip that I had to reschedule several times due to covid. Having this plan gave me peace of mind that if anything else went wrong, it was there to help.
Barbara H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
John Hancock
Silver
It was a relief to know I had a great plan at a reasonable cost. The agent I spoke with was pleasant and very knowledgeable. I plan on using your plan on future travels. Thank you
Patricia A. would
recommend this plan to a friend or relative.
John Hancock
Gold
Thankfully my wife did not need to use this policy but it was a comfort to me to know she would be covered in the event of illness or accident. She was in the Philippines and unlike more modern countries it is not always easy to get the best healthcare and of course all costs have to be paid in cash up front before treatment is rendered which in my mind is outrageous.
Daryl C. would
recommend this plan to a friend or relative.
3 of
6 people found this review helpful
John Hancock
Bronze
did not file claim but nice to have as a backup
Steven F. would
recommend this plan to a friend or relative.
John Hancock
Silver
Excellent plan for a good price, excellent customer service, highly recommended
Darlene V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
John Hancock
Silver
Despite the fact that the country “required “ proof of medical insurance, we were never asked to show evidence of coverage. I felt like I threw money away but if I had needed to file a claim, you were there.
Henry Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Bronze
Thankfully, did not have to make a claim, but felt confident that if we had, we would be in good hands.
Elizabeth T. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
We got caught in the airline pilot "sick out" the last weekend of October, which caused us to miss our international flight from Miami to Quito Ecuador and miss the 1st day of a trip to the Amazon Rainforest. On November 19, the morning after we flew home, I filed my claim. I had to keep emailing for a progress report and was finally told it would take 57 days to process. I emailed on Day 57, January 19th; I was finally assigned an adjuster who asked me to re-submit all documents. I did that same day and was told it could take 6 wks to process. Today, February 28th, I finally got a check for my claim, $1030.
Kimberly O. would
recommend this plan to a friend or relative.
12 of
12 people found this review helpful
John Hancock
Bronze
I sent all of my receipts and proof of airline changes. They did not try arguing and just paid the claim. I’m super happy. This is the first time I’ve ever filed a travel claim.
Robin L. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful