Travel Insurance Reviews Travelex
With over 55 years of experience protecting travel investments from the unknown, Travelex is a world leader in travel insurance. Travelex travel insurance plans anticipate the coverage needed while customized upgrades offer the ultimate in travel insurance security.
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Travelex
Travel Basic
Usually I buy from a different insurance company & thought this one would be good for close to home travel. I asked questions of the Insure my Trip rep, who was very nice, but I either asked wrong questions or got incorrect answers. For example I had to travel thru San Juan & asked if earthquake interfered with my travel & I couldn't leave or get to my other island would I be covered & Travelex rep said NO only for a natural disaster happening at my home area & also wouldn't cover trip interruption either. There were more negative answers re coverage making this a worthless purchase for me. Luckily I didn't have to use it even though tense moments due to rain & wind whether I could leave SJO to get to my final destination.
Deborah D. would not
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
This plan have me peace of mind to leave my 88 year old mother on a 3.5 month long trip. Worth? Priceless.
Glenda J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Select
Easy to use, affordable, happy to have it if we need it.
Nathan R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
I had a trip delay and called for guidance. While my expenses were covered by the airline I was given advice on the next step if they were not covered. No promise of payment was made but did feel supported in the process.
Judith R. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Travelex
Travel Basic
I didn't have to make a claim so I don't have experience with that, but the purchasing process was great. I will use this site again in the future.
Barry N. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
This was the first time we have used insuremytrip to purchase travel insurance. We always buy travel insurance because one never knows what can happen either before or during a trip. I was especially impressed when the carrier, Travelex, sent us an email inquiring if we needed help because of an earthquake at one of our destinations. We did not need any assistance but it was good knowing that they had our backs.
Kenneth C. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Travelex
Travel Select
I'd like to thank fellow travelers who shared their comments which assisted with my purchase. I spent a ridiculous amount of time choosing the policy for my Daughter and I, a policy we never needed to use, but each time I nearly fell on uneven sidewalks in Vietnam, or missed a step at a temple in Thailand, or thought this elephant just has to make one false move...The insurance allowed me to be free to say yes to the experience. I did agonize over what seemed like so many choices, contacted the extremely patient and knowledgeable Insure My Trip Representatives several times, and finally decided upon Travelex Select. My Employer reportedly covers me anywhere in the world, however what I believe is that with any insurance, I would be responsible to pay up front for medical needs or evacuation then be reimbursed after the fact. I spent a lot of time exploring the "cancel for any reason" then decided not to get this as there seemed to be a lot of headaches associated with this option. As advised, I made a hard copy of the policy, kept the important #'s with us at all times, and had a blast!
Claudine S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Basic
I visited Puerto Rico on my trip. I was very impressed to get an email regarding services given the recent earthquake!
Victori P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
Fortunatey we never needed to use any portion of our policies. For this reason I cannot accurately rate any of the other questions although I do feel the prices could be a little lower considering the majority never use their policy.
Bette R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Basic
I felt the cost for my insurance was high. I suspect it was high because I am now 80 years old and the plan did not take into account that I am in very good health and very active. However, the coverage and the agents with whom I spoke were excellent.
Susan J. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your feedback. Travelex bases their premiums on the age of the traveler and the cost of the trip.Jan 14,2020
Thank you for taking the time to voice your concerns on InsureMyTrip.
The Travel Basic plan that you purchased is a Named Peril Policy, which means that the policy lists all reasons for coverage, and if the reason is not listed, then coverage does not apply.
While Natural Disasters at your destination are not covered under Trip Cancellation or Trip Interuption, you would be eligible for the Trip Delay benefit if a Natural Disaster causes a delay in your trip. The Trip Delay benefit would help reimburse for reasonable expenses; such as hotels, food, or transportation while you are delayed.
We do offer two different plans which have different levels of benefit amounts and reasons to cancel or interrupt a trip. For example, our Travel Select plan offers coverage for Trip Cancellation or Interuption if your destination is made uninhabitable by a natural disaster.
It is important to read the policy details that are sent with every quote and after the purchase of the plan to understand the policy benefits. We hope that this helps to clarify the benefits and differences between the two travel insurance plans that we offer.
Kind Regards,
Amber