Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
We buy trip insurance every time we travel and thankfully, have never had to use it. This trip I tried to use it as the flight we were booked on coming back from Spain was overbook. We could not get on. All our luggage was on it's way to the USA at that point!
I called to see if the travel insurance could help us and was informed I would have to pay for everything up front and file a claim. It would have been nice if we could of at least shown receipts and our credit card credited. We were talking about $1,000.00's of dollars, with air fare etc added to our personal account after spending 19 days away.
Just seems like there should be an easier way.
I called to see if the travel insurance could help us and was informed I would have to pay for everything up front and file a claim. It would have been nice if we could of at least shown receipts and our credit card credited. We were talking about $1,000.00's of dollars, with air fare etc added to our personal account after spending 19 days away.
Just seems like there should be an easier way.
Gerald D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Carol
Thank you very much for your excellent suggestions which we shared with iTravelInsured. Although there is always the possibility that the travel insurance industry may adopt similar ideas in the future, at this time travel insurance plans offer trip protection on a reimbursement basis which require that you pay up front and submit your receipts for reimbursement at a future date.Nov 25,2019
The trip included a
tour
John Hancock
Bronze
Representatives were pleasant and helpful every step of the way. Documentation requirements and time frames were clearly explained.
SUSAN K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Travelex
Travel Select
The Travelex Plan provided medical coverage for our trip at a reasonable price. We didn't need to use it, but it made our trip more comfortable.
Aldo B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
Worldwide Trip Protector
I was on a Crystal Cruise tour in Jerusalem and had an accident while trying to deboard the bus . My right arm hit the door arm as I fell back while trying to exit and had to avoid people walking right where I was about to step. I immediately had a plum size bump on my arm and the internal bleeding caused about 1/3 of my lower arm from the wrist to the elbow to bruise and swell. I applied ice and saw the ship's doctor that day and every day after until disembarkment. Upon return I saw my PCP and had x rays and while medicare covered most of the treatment, I expect that I'll have to see the doctor again as the lump is still the same size a month after the accident. Since this was a Crystal sponsored tour , my medical treatment on the ship was covered. I thought that my insurance policy would cover this claim and was informed that it doesn't. Since I've never filed a claim, I am now wondering if I needed to spend $1600 for this policy.
michael S. would not
recommend this plan to a friend or relative.
-
Carol
Thank you for your feedback which we forwarded to C & F Travel Insured. Here is their reply:
"We are so sorry to hear about your accident and hope you are doing better! One of our claims representatives will be reaching out to you shortly to answer any questions regarding your incident. Thank you for your patience!"Nov 25,2019
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector
Will definitely use again. Most professional, cost effective, and provided customer service throughout.
gail L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured LX
Thank goodness we didn’t need to file a claim, but the policy covered us as we needed, was easy to read and understand and was reasonably priced.
sara b. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
A friend of mine was hospitalized on a cruise ship for one day and was billed $19,000. A medical occurrence can happen to anyone. It’s beyond foolish not to buy trip insurance. I’ve always been satisfied with InsureMyTrip policies. Signing up is easy and the prices are reasonable. It’s a peace of mind thing. I strongly recommend this company.
Susan C. would
recommend this plan to a friend or relative.
GeoBlue
Trekker Essential
I didn’t use the plan this time but what a relief knowing it was there if I needed it. On one cruise I was on, a customer told me he didn’t have insurance and it cost him $100,000 dollars. He had to be airlifted from the ship and he was normally in good health so, we get this every time we travel. Peace Of Mind. Comfort knowing your covered just in case. Thank you.
Debra M. would
recommend this plan to a friend or relative.
AXA Assistance USA
Platinum
STAY AWAY FROM AXA INSURANCE. An insurance plan is only as good as the claim process, and my experience was terrible. My hotel reservation was cancelled 4 hours prior to arrival, due to the hotel booking firm going out of business. I called to ask whether my policy covered this as I was not sure if it did. The customer service person promised me a response in 2 hours, as he was also not sure, but none came. More than 24 hours later (during which time I had to scramble to rebook the hotel at a higher cost), I received an email saying I had filed a Trip Interruption claim (I had not - and it didn't seem that it would be covered under this section anyway) and asking for documentation they knew I wouldn't have. There was no explanation as to why they sent this and suggested I file under that. I emailed back to explain the situation as I assumed the phone rep had not understood or correctly communicated it, and question what the email was about but received no reply. I also received no further communications asking if I needed further assistance, or wished to proceed with my claim. All-in-all this was a very frustrating experience under stressful circumstances, I will not buy from AXA Assistance again.
Christopher N. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
-
Mike
Thank you for your feedback on the policy, we have received the following response from your travel insurance provider, AXA Assistance USA:
"Thank you for your feedback. We understand your disappointment, are sorry to learn you weren’t completely satisfied with your purchase, and apologize for difficulties you may have experienced in attempting to file a claim. We appreciate your comments and continually use customer feedback to improve our customer service experience. We hope you will consider us again for future travel."Nov 18,2019
The trip included a
tour
AIG Travel
Travel Guard Gold
I actually made use of the Travel Guard concierge service inasmuch as Lufthansa cancelled our flight back to the States about 24 hours before we were to take off. The alternative that Lufthansa offered had a long delay, and we had trouble arranging for alternative service, ultimately getting assistance from Travel Guard in confirming seating on a UA flight so we would arrive back in Seattle only a bit over 5 hours late. The TG concierge was better than working with Travelocity concierge, and way better than working with any airline, at least in the middle of the night.
Charles M. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful