Sometimes, a claim is denied by the insurance company. When this happens, InsureMyTrip customers have the option to have their claim reviewed.
All travelers that purchase a policy through InsureMyTrip have access to our Anytime Advocates® program. This unique program is designed to save our travelers time and money by contacting the travel insurance provider directly to smooth out any kinks in the claims process. The InsureMyTrip Anytime Advocates® will help any customer with:
Receive expert advice on how to navigate the claims process and file a claim properly with your travel insurance provider.
Anytime Advocates® will check the status of a claim. If a claim is denied, an advocate will work on behalf of the customer to learn why or to help with the appeal process.
“We understand travel insurance policies better than anyone else in the industry. If you buy directly from a travel insurance provider, you’ll pay the same price for a policy — but you won’t get us. We go to bat for you and work hard to get your covered travel insurance claim paid,” says InsureMyTrip CEO Jim Grace.