Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
(4.56 out of 5)
based on 22466 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 58 travel insurance plans available. Prices paid recently for these plans range from $4 to $577 USD.

Showing 61-70 of 8,941 Reviews

Sort by
Filed claim
IMT Travel Accident Plan
Excellent peace of mind.
Marco R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
Easy to apply for and glad it wasn't needed.
Elizabeth T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
AXA Assistance USA Gold
I will get the same one for my next trip.
Maria H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
Thank you!
Yelena T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
I ended up not using or needing the plan. However, it seems adequate.
Mary J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Travelex Travel Basic
It worked just fine. Fortunately did not need it. Thank you.
Roberta S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I left the recommendation as a 'yes', but since we didn't have to use it, I cannot fully say I'd recommend it. However, out of all the policies we looked at, this one had what we wanted. It was easy to purchase and we were communicated to from the time of purchase throughout travel, so it that regard it was great.
Christine C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Nationwide Mutual Insurance Essential
We made several changes to our itinerary before departure and we were able to easily make the changes necessary to the insurance, with no increase in cost. This was greatly appreciated.
Stephanie B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. After a policy has been purchased, amendments can typically be made prior to the original departure date. To request a change, please contact our Customer Care department with the order number and let one of our representatives know what you need to adjust. The representative will update your policy to see if these changes will affect your premium. If you are increasing the trip cost or adding days to the length of your trip, you may need to pay an additional charge for the additional coverage.
    Dec 09,2014
The trip included a
CSA Travel Protection Custom
We made several changes to our itinerary before departure and we were able to easily make the changes necessary to the insurance. This was greatly appreciated. However, there were several price increases to do this, while my daughter's trip insurance with another company did not increase the cost of her insurance for any of our changes.
Celia B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. After a policy has been purchased, amendments can typically be made prior to the original departure date. To request a change, please contact our Customer Care department with the order number and let one of our representatives know what you need to adjust. The representative will update your policy to see if these changes will affect your premium. If you are increasing the trip cost or adding days to the length of your trip, you may need to pay an additional charge for the additional coverage.
    Dec 09,2014
The trip included a
Travelex Travel Basic
This plan did not require processing the claim through our personal health insurance; thus, we submitted our request for reimbursement of medical expenses incurred on our trip directly to Travelex. Our claim was approved and we eventually received our refund.

During the month that transpired from when I mailed the claim to receipt of a check, I called twice to track status of the claim. I called a week after mailing the paperwork to confirm that it had been received. The claims representative told me that processing would take 3 weeks. I called again at the 3 week mark and was told that a decision would be made by the end of the week. I told the claims representative that I was shopping for travel insurance for two international trips that we plan to make next year and that I was hesitant to use Travelex again due to the extended processing time for claims. Her response was "you can do what you want, but claims processing takes 3 weeks." I was quite taken aback at this response, I have worked in Customer Service and I would never put off a customer as she did.

I might use Travelex again if the price is right and the coverage is appropriate for our needs. I will have to prepare myself, however, for less that professional service from the claims department representatives if need arises to contact them.
John B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. One of the great benefits of purchasing a Travelex product is that they offer primary coverage. Primary coverage means that the travel insurance provider will reimburse without requiring the involvement of primary collectible insurance. We are sorry to learn that you were dissatisfied with the customer service you received from the claims department and length of time it took to process the claim. Generally, travel insurance claims can take up to 4 weeks to complete. However, for customers who feel like the claims process is taking an usually long time, InsureMyTrip can assign a customer advocate to attempt to expedite the claim. Our representatives are available 7 days a week by calling 800-487-4722.
    Dec 09,2014
Show reviews per page.