Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3082 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $22 to $495 USD.

Showing 1-10 of 49 Reviews
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Filed claim
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
We felt the trip insurance was overly pricey through the travel agent. InsureMyTrip seemed to be a true and reliable group and we were very satisfied. The customer service representative we dealt with was kind and patient, she was happy to answer any questions we had along with a few examples of things that could have gone wrong and how they were covered. I contacted our own homeowners insurance carrier for advise on this. The office manager was impressed with the prices and what was covered for that price. We pushed a bit, "What would be covered in such and such circumstances?" In our opinion, we were dealing with a good company that offers good service and coverage. My family is in the insurance business so I was a bit uneasy using a product offered through a website, but their kind ways and understanding of the product was reassuring. We did not have any issues that would require use of the policy, and we were thankful of that. Overall, I would use this company again. We are quite pleased with the package and would use them again for future trips.
Terri H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
Our flight cancelled on our return flight after an Alaska cruise . The airline could not get us rebooked on another flight that day and said all hotels near the airport were full . I called the CSA 877 number to see if they could help in getting us a room . It was answered by an automated system. After going through several prompts I left a detailed message about our situation along with the policy number and my mobile number. We are back home now and its has been three days since I left the message with CSA and still no return call from them . I'm glad we didn't have a serious emergency and still awaiting a call . We do NOT recommend CSA Travel Protection !
Kenneth C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
CSA Travel Protection Custom
Well reviewed plan. Reasonable price but did not file a claim. I would use again.
Thomas H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
CSA Travel Protection Custom
Pleased with the customer service representative I spoke with. CSA was great at staying in touch before and after the trip. Would recommend.
Sandra H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
CSA Travel Protection Custom
Customer service representative was very helpful and InsureMyTrip stayed in touch prior to travel.
Blake H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
We didn't need to file a claim, but came very close! Shortly after we left on our trip, a huge tree (4 foot base and 100 plus feet tall) came down in our front yard! Thankfully, no one was hurt, but if it had fallen on our house, it would have been "bye bye cruise"! You just never know what might happen.
Gary W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
This plan was reassuring that if something unforeseen went wrong during our trip, we were protected.
Steven S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
Yes I will use this service for any future trips. I have also recommended this insurance to others. Thankfully we did not have to use it but it was nice knowing the option was there.
Marion Lynn M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
I now realize weather conditions could interrupt flights to Alaska. Another good reason for coverage!
Jennifer K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
You guys gave me easy to understand options so I didn't have to buy the Cadillac plan when a Chevy would work just fine.

The industry is notorious for "packing" options that we customers have to take time to "unpack" in order to get what is best for our needs.
Malcolm W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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