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Generali Global Assistance

Our customers rated the provider
(4.59)
See reviews.

Travel insurance plans provided by Generali Global Assistance (Formerly CSA Travel Protection) are backed by their Customer Commitment to provide superior products and services, attentive customer care and personalized claims handling. With a Generali plan you can rest assured that they will uphold their reputation and stand by you in a stressful time to insure a smooth, in-house claims process.

About

Generali Global Assistance is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, Generali Global Assistance customers will receive the same outstanding customer service and travel insurance plans they have come to expect from the company over the past 25 years. Their Standard, Preferred, Premium, and Vacation Rental Damage plans are built on the diverse needs of today’s travelers.

As part of the Assicurazioni Generali Group—one of the largest insurance companies in the world—Generali Global Assistance prides itself on delivering a simpler, smarter approach to insuring and servicing millions of customers each year. Plans are underwritten by Generali U.S. Branch.

Like many other travel insurance companies, they provide a 24-hour emergency hotline from anywhere in the world to help customers access a global network of physicians and care providers. Customers also receive concierge services for a variety of traveling needs including pet relocation assistance as well as Identity Theft Resolution Services.

Unsure if a travel insurance plan is right for you, but want to take advantage of time-sensitive benefits? Generali Global Assistance offers a 10-day review period in most states and a 30-day review period for residents of Indiana. If you decide the plan doesn’t work for your needs at any time during the review period you can cancel for a full refund, provided you have not left for your trip or filed a claim.

HIGHLIGHTS

  • 3 comprehensive plan options and a vacation rental damage option offered to provide superior coverage and services
  • 24-hour emergency and concierge services for your travel needs around the world
  • 10-day review period for a full refund of premium, provided you meet all requirements (state specific)

Customer Ratings and Reviews

Our customers rate the Generali Global Assistance on our site
(4.59) of 5
on average based on 11703 reviews.
A+
Better Business Bureau Rating
The only hitches with the claim to Generali was a change in claim agent and a misunderstanding about the date a credit for a cancelled flight would expire. Took a bit longer to get this settled than I expected.
Juanita B.
My wife became ill while in Croatia. She visited a shipboard medical and received some medications at a modest cost. A later visit would have required a significant cost should she have chosen to pursue further treatment. The cost was not a factor affecting her decision because it would have been fully covered by the insurance coverage we had purchased. My wife declined further treatment as we decided to wait until our voyage terminated. Peace of mind is a great thing to have.
Philip S.
This plan seems very expensive compared to what I have used in the past. But what do you do, have to cover your butt.Thankfully I did not have to file a claim.
WARREN P.
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