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Generali Global Assistance

Our customers rated the provider
(4.58)
See reviews.

Travel insurance plans provided by Generali Global Assistance (Formerly CSA Travel Protection) are backed by their Customer Commitment to provide superior products and services, attentive customer care and personalized claims handling. With a Generali plan you can rest assured that they will uphold their reputation and stand by you in a stressful time to insure a smooth, in-house claims process.

About

Generali Global Assistance is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, Generali Global Assistance customers will receive the same outstanding customer service and travel insurance plans they have come to expect from the company over the past 25 years. Their Standard, Preferred, Premium, and Vacation Rental Damage plans are built on the diverse needs of today’s travelers.

As part of the Assicurazioni Generali Group—one of the largest insurance companies in the world—Generali Global Assistance prides itself on delivering a simpler, smarter approach to insuring and servicing millions of customers each year. Plans are underwritten by Generali U.S. Branch.

Like many other travel insurance companies, they provide a 24-hour emergency hotline from anywhere in the world to help customers access a global network of physicians and care providers. Customers also receive concierge services for a variety of traveling needs including pet relocation assistance as well as Identity Theft Resolution Services.

Unsure if a travel insurance plan is right for you, but want to take advantage of time-sensitive benefits? Generali Global Assistance offers a 10-day review period in most states and a 30-day review period for residents of Indiana. If you decide the plan doesn’t work for your needs at any time during the review period you can cancel for a full refund, provided you have not left for your trip or filed a claim.

HIGHLIGHTS

  • 3 comprehensive plan options and a vacation rental damage option offered to provide superior coverage and services
  • 24-hour emergency and concierge services for your travel needs around the world
  • 10-day review period for a full refund of premium, provided you meet all requirements (state specific)

Customer Ratings and Reviews

Our customers rate the Generali Global Assistance on our site
(4.58) of 5
on average based on 12728 reviews.
A+
Better Business Bureau Rating
We bought this plan mainly because they offer emergency and travel assistance. We had problems with our air carrier on the way back. I called the services, explained the problem and got assurances that they would call/email us back to provide help. We have never heard from them again. Years ago, we had been in the same situation and experienced great help from another insurance company. NOT this time. Will never use them again.
Larisa B.
Like any insurance I'm glad we didn't have to use it. It gives you peace of mind It's rhere.
Alan G.
I am happy to say I had no need to file a claim, but I have used Insure My Trip and Generali policies often and have been very pleased with the experience. Will surely continue to use their services in the future.
MARILYN H.
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