Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3141 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $22 to $495 USD.

Showing 1-10 of 12 Reviews
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Filed claim
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
Give us a peace of mind.
May J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
I had a concern because the trip was supposed to end on 6/27/14. The trip operator made such a mess of the airline reservations that I didn't arrive home until 6/28/14, one day after my policy expired since I purchased it for the stated duration of the trip. Perhaps you could advise clients to add one day beyond the stated end of trip to their policy period so coverage would continue if they don't actually get home on the end of trip date.
Nancy B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. It is imperative to use the confirmed travel dates on the purchase application because it is a formal document. All coverages under the plan will be extended if your entire Covered Trip is covered by the plan and your return is delayed by unavoidable circumstances beyond your control.
    If coverage is extended for the above reasons, coverage will end on the earlier of the date you reach your originally scheduled return destination or seven (7) days after the scheduled Return Date.
    Jul 01,2014
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
Thank God for a safe and memorable cruise trip my daughter and I took. Knowing we have CSA Travel Protection Custom plan
gave us peace of mind from beginning to end. Coverage is good and the price is even better.
Teresita M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
No claim filed so don't know if protection works or not.
Fred M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
Didn't have to file so can't evaluate service. Wold probably buy for next trip based on reviews and what I received.
Steven M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
Since I didn't have to file a claim, I don't know how easy or difficult that would have been. I was just happy to know I had coverage "just in case".
Lois C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
THIS WAS THE 3RD POLICY I BOUGHT FROM YOU. I HAVE NOW BOUGHT A POLICY FOR ANOTHER TRIP IN JULY. I HAVE USED CSA EACH TIME AND FIND THEM TO BE GREAT AT CLAIMS THE ONE TIME I HAD CLAIMS. CSA PRICES ARE VERY GOOD FOR THE COVERAGE THEY SUPPLY. THANKS
Corinne S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
Thankfully didn't need to use insurance. Checked into several different companies and this seemed to be best coverage for the price. Was recommended by AAA. Would use again. Agents were very courteous and knowledgeable.
Bonita F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
As we fortunately did not need to use this on the trip, we cannot give you much feedback.
We almost missed a plane connection, but made it, and our luggage did not arrive with us, but did come the 2nd day.
Rodney W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
CSA Travel Protection Custom
CSA was most cost effective of a group of highly expensive travel policies overall. We had no claims so it's a sunk expense.
Barbara S. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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