Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3249 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $22 to $495 USD.

Showing 1-10 of 122 Reviews

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Filed claim
The trip included a
CSA Travel Protection Custom
My overall view is that travel insurance is an unfortunate need to protect a trip. I think each travel supplier should provide insurance as part of the cost of their services. But sadly they do not. That being said I have used CSA in the past and as long as the cost is low and service is high I will likely continue. Please note that I have never made a claim so I do not have that experience with CSA.
Lathos I. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Our flight was cancelled and rescheduled for the next day. CSA travel protection paid claim for the hotel stay, all meals, and incidentals caused by the delay. It took only 18 days from the time we sent in the claim to the time we received their check. Their customer service responded within 11 days by email from the time we sent in the claim. We will continue using CSA and InsureMyTrip in the future and recommend them to all our friends!
VINCENT H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I have used trip insurance before and actually used it. This concept is the right way to go for major expenditures on trips.
Richard D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
CSA was wonderful to work with. They monitored my case carefully, and they sent me a check for the balance not paid by my medical insurance. I would definitely use this travel insurance company again.
Abigail S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We took a 19 day trip from Ohio to Seattle for daughter's wedding and then 12 days of independent travel in SE and some interior.

One concern was weather delays with tightly scheduled trip but everything (boat tours, ferries, flights) went as scheduled, regardless of weather, so no claims but it was nice to know insurance was there.

Having been there, I feel it would take some serious weather to stop an Alaskan tour business.
Robert P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I had thought I might be filling a claim and a claim form was sent promptly to my email. I did not need to file it afterall but appreciate the company's quick response.
Jean C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Simple and easy to purchase. Good coverage.
DAVID E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I felt comfortable knowing I had excellent coverage for my wife and my trip to see Yellowstone Park and the Grand Tetons.
Daniel F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Easy to sign up, no hassle coverage, and fit our travel plans.
Larry B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Taking out inusrance with CSA was the best thing my husband and I could have done. We took out the insurance because I have an elderly mother. We were shocked when I had to have emergency spine surgery. This delayed our trip home for almost a month. It was very comforting not to have to worry about any additional expenses. We have told more people about CSA and their kindess and not to travel without it!
Andra B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
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