Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4143 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
I would have liked the look back period for preexisting conditions to have been shorter, say 90 days instead of 180. Or, at least, give some optional periods, priced accordingly.
John R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Zac
    Photo
    Thank you for your feedback on the policy. InsureMyTrip offers plans with 60 day and 120 day look back periods. Depending upon a number of factors, these plans may or may not be more expensive than the CSA Travel Protection Custom plan. In the future, please call us at 800-487-4722 so that we can assist you in finding a cost effective plan that best suits your needs.

    The best time to purchase travel insurance is right after you put money down towards your trip. Some policies include time sensitive benefits which are but not limited to pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days of your initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.
    Jul 28,2015
The trip included a
CSA Travel Protection Custom
Airline mechanical difficulties at the airport for last leg of the trip, delayed flight by 1 hour, only because another plane was available. If this problem had occurred at the originating airport, where there was no other plane available, the cruise ship would have already sailed away. Having Trip Interruption coverage was worth the peace of mind, knowing that eventually we would catch up at a port further into the journey and have the costs covered.
Shayla Jo B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
CSA Travel Protection Custom
I felt very safe during my entire trip due to having coverage with your company. InsureMyTrip is excellent in every way, and I will certainly do business with you again in the future. I will definitely refer others to you! Thank you so much.
Sincerely, Victor Chiericoni
Vittorio Claudio C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
The trip included a
CSA Travel Protection Custom
It was a great comfort to know my family and I were protected from the unexpected, especially traveling with children.
Denise A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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CSA Travel Protection Custom
First time I have purchased trip protection insurance. My Mom was going on this trip and she was the one who wanted it. Turns out I was the one who needed it. My husband became terminally ill about six weeks after the trip was booked. We had to cancel. The paperwork was cumbersome and difficult in some cases to get the required documentation (I realize some of this is not CSA's fault but a privacy thing), but in the end my claim was paid. The insurance was only for airfare. In future, I would probably only use if booking a more expensive trip (or if my Mom insists). Claim submitted in mid May, paid mid-July. Company was polite and accessible by phone.
Sandra P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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CSA Travel Protection Custom
We did not need to make a claim for anything, but this policy had the most comprehensive coverage of all the similarly priced plans (and even some more expensive ones). The process to purchase was very smooth and it gave us great peace of mind for our trip to Peru. Communication from CSA and Insuremytrip.com was excellent. I would buy again.
Christopher P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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  • Empty Comment
The trip included a
CSA Travel Protection Custom
The Customer Care representative was extremely helpful and very pleasant.
Barbara T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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The trip included a
CSA Travel Protection Custom
The plan was more comprehensive than others I reviewed, and was competitively priced. This plan offered more protection for less cost than other carriers offering less coverage. Based on the scope of coverage and price comparisons, I would recommend CSA to others and will use the service for future vacations.
Ronald K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
The trip included a
CSA Travel Protection Custom
I have used CSA for a few trips now. They are priced well, and the one time I needed to call on CSA services they handled it beautifully.
Shelley D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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  • Empty Comment
The trip included a
CSA Travel Protection Custom
Had to cancel trip due to hospitalization. Filed the documentation with CSA and they paid claim promptly and fully. Their communication is not great, but their service was very good.
Dennis H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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