Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4145 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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CSA Travel Protection Custom
I was comfortable knowing the plan was there.
James R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Didn't have to use the insurance, but it was great knowing that the would be there to help if we missed a connection or lost a bag. The plan document we got was very thorough, but easy to read and understand. Will definitely use them in the future.
Martha R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Well priced and the fact we didn't have to worry about accidents was well worth it. Our trip was more enjoyable!
Jessie S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
What a great price for full coverage. Also, grateful for changing my trip coverage from Russia/Ukraine to Western Europe with no hassle or extra costs. Will continue with your company on future trips.
chris h. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Thankfully, we didn't need to file a claim. The trip was great, and it was nice to know that we were comfortably insured should something have happened. I will use your company again on our next trip.
Mansfield M. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Relatively easy to compare coverages with other plans. The coverages I thought were important were included with broader covered events and at better premium than other plans I considered.
John S. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We had no problems on this trip, so did not need to use the insurance. But had peace of mind that we had the coverage.
Minuen H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
The plan met my requirements when I bought it. Fortunately, I had no reason to make any claims and was happy that I had the plan and peace of mind.
Constance C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Since I did not need to use any of the coverage, it is hard to say how well I chose the plan, but I did do quite a bit of research beforehand and this plan seemed to cover my needs better than others for a fairly reasonable price.
Margaretha F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I found the emergency help process too cumbersome. My husband fell in Amsterdam and we took him to the emergency room at the hospital. When you're bleeding you don't have time to call a number to request a search for a doctor.
Olivia T. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    We are very sorry to hear about the injury to your husband during your trip, and hope he has made a full recovery. We will pass your feedback along to CSA.
    Apr 25,2013
  • Wendy Stahl
    CSA Travel Protection
    Photo
    Thank you for providing your feedback on your recent trip. I’m sorry to hear all did not go as planned. Our plans do not require contact with us prior to seeking emergency care. We do offer to help, especially in non-emergent care situations where we can find you a doctor and arrange direct payment for non-emergency care under ,000. Please feel free to contact us if you have and questions or need to file a claim.
    May 13,2013
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