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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited Mexico rated Generali Global Assistance
4.69 out of 5
200
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
good coverage on items that would cause a real problem, if it arose.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
my review deals mostly with the usefullness of the "InsureMyTrip" site, I have used this site in the past to purchase travel coverage and find it to be one of the more comprehensive sites that allows for a thorough comparison of coverages. Having many years of experience in the insurance industry I find this to be of paramount importance
victoria p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
In the beginning a customer representative help me choose a plan that met my concerns. I am 72, so I wanted to be sure that I had some medical coverage. Fortunately, I did not get sick on the trip and did not need to use the insurance in any other way. Which is a good thing!
Frances L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I had no need to file a claim, but I spoke with an agent by phone in buying my plan, because it was for 5 family members coming from two different states, and so it was difficult for me to set it up on line. She was extremely helpful and guided me to what I think was the best plan for our needs. I will certainly call InsureMyTrip again for my next travel insurance needs.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I didn't need to use the travel protection plan I bought, but the peace of mind that it provided was worth the cost.
Martha D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Even though I did not have to use the plan it was a great piece of mind, especially since a hurricane caused our ship to detour from one of our ports of call. I would definitely utilize this service again!
Antoinette W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I cannot make any comments or recommendations as we didn't fortunately have to use the insurance. It was just peace of mind to have it.
Again, I cannot make any rating of the insurance policy features as I never used any of them. As a former employee of the Insurance Industry I know that you can judge insurance policy only after you have to use it otherwise this is just a booklet with the quite specific legal terms and conditions which you have to read and understand before you pay for the policy.
Sincerely,
Irina
Irina K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
the true test of a plan is when you actually make a claim and use the benefit. Fortunately we did not have any cause to use the benefits on this trip. Purchase of plan was easy and efficient and I will use again on my next trip. thanks
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
One less worry knowing we had this policy. We use this company for all our vacations. It provides the best coverage, price and ease of use for our family.
Marion D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was happy with the ease of taking out the Travel protection. It is hard to evaluate your coverage because no claim was made. I did it for the security of the protection, but still consider it a risk that there was some fine print I missed and if I made a claim it would not be covered. This is not saying that you would not have stood behind your policy. I did check you out with the BBB and you passed with flying colors. I would consider using your service again.
Anthony A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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