Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
CSA gave us the protection we needed to feel secure on the cruise.
Jessica B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
This is the third time we've used one of your plans.
You offer the best choices for our needs. We have two criticisms. 1. The windows for purchasing certain types of coverage (such as cancel for no reason, and pre-existing medical conditions waiver),
should be dropped. If we're willing to pay a higher premium, we should be able to purchase such coverages anytime. 2. Emergency medical evacuation should be up to the patient or the patient's surrogate, and not up to the local medical facility's staff. We've lived in the islands. We've seen patients end up permanently damaged or dead, as a result of incompetance & cover-ups. They insist they know what they're doing, but they don't. St. Thomas is a classic example. We feel that if we're willing to pay a higher premium, we should be taken out of a foreign location, to a proper modern facility of our choice, immediately, without delay, debate, or having to meet any criteria at the original foreign treatment center.
You offer the best choices for our needs. We have two criticisms. 1. The windows for purchasing certain types of coverage (such as cancel for no reason, and pre-existing medical conditions waiver),
should be dropped. If we're willing to pay a higher premium, we should be able to purchase such coverages anytime. 2. Emergency medical evacuation should be up to the patient or the patient's surrogate, and not up to the local medical facility's staff. We've lived in the islands. We've seen patients end up permanently damaged or dead, as a result of incompetance & cover-ups. They insist they know what they're doing, but they don't. St. Thomas is a classic example. We feel that if we're willing to pay a higher premium, we should be taken out of a foreign location, to a proper modern facility of our choice, immediately, without delay, debate, or having to meet any criteria at the original foreign treatment center.
Anthony J. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Although it took a month and an inquiry call to CSA to obtain a review and action on my claim, it was then settled promptly and completely.
Marilyn R. would
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
Generali Global Assistance
Premium
I cannot write a comprehensive review because I didn't have to use it. People who had claims made should write their assessments. Otherwise, it looks good on paper.
Bedford N. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Have purchased trip insurance every trip we have taken. Fortunately, we haven't needed to use it, but it is comforting to know we have protection when traveling.
Edward C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Since I did not have to use it I really don't know if it was good or not.
Michael Z. would
recommend this plan to a friend or relative.
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