Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 4151 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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The trip included a
CSA Travel Protection Custom
Hassle free. Customer service representative was professional, knowledgeable, and completed our successful transaction in a timely manner.
Daniel O. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
We are pleased that it is possible to buy this type of insurance.
Francis A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Have used this plan for years for my travels. It meets all my needs.
William B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
My only complaint: three times CSA emailed me the PDF of my policy, and all three times the PDF file was corrupted/wouldn't open. (I tried with multiple different computers and different browsers.) Finally CSA had to postal mail me the policy. CSA needs to review their PDF software and ensure it is up to date and working correctly.
John F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
CS reps on the phone were friendly and most of my claims were processed promptly. However, I was not able to get my air ticket change fee reimbursed as the reason was due to "airline unable to crew flight attendants", which although an inconvenience to me was not a qualified reason for my claim.
Hwee Sian G. would recommend this plan to a friend or relative.
10 of 10 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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