Travel Insurance Reviews for Global Alert

Since 1999, clients have traveled with peace of mind knowing they were protected by the Global Alert family of products. Global Alert is an industry leader in coverage and service, committed to providing fast, fair and friendly claim service 24 hours a day, 7 days a week.

Learn more about Global Alert.

Customers rate Global Alert! plans
(4.52 out of 5)
based on 977 ratings.
96% of customers would recommend these plans to a friend or a relative.
We have 2 Global Alert! plans available. Prices paid recently for these plans range from $23 to $810 USD.

Showing 131-140 of 400 Reviews
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Filed claim
Review by
on
for a trip to Turkey. Turkey.
Global Alert! Preferred Plus
Bad disclosure and inconsistent disclosure about whether or not I needed to register and send proof of actual expenses to the company prior to the trip. I received different answers to that question the two times I called. Company also seems to play a game of "gotcha", about revealing full cost of trip, and what is necessary to disclose/insure.
jonathan p. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
Global Alert! Preferred
I did not have to rely on my plan, but it was a close call when my husband became temporarily unable to walk (but resolved prior to the trip). A story from our local newspaper reported that a travel insurer denied a claim because the insured did not buy coverage for the entire amount expended on his trip. This raises an issue, because there is pressure to buy the insurance within a certain time period after making the first payment for the trip. At that point, not all the expenses are known. I estimated our total trip cost for the purpose of buying insurance, but this might not have been sufficient had we needed to make a claim. We did not know the total amount until close to the time of the trip, as we visited a number of places over a month, and were still making hotel reservations just prior to departure. It's an issue I will clarify before I purchase another policy.
Ellen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Global Alert! Preferred
We ended up not needing to use the insurance. Our experience was excellent. Using the online chat, a representative took his time explaining the different definitions and triggering events of different policies. Helped me feel confident I was getting the one that covered the events I was concerned about. Will use them again on my next trip.
Stuart R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Ireland. Ireland.
The trip included a
Global Alert! Preferred
If you don't have a need to file a claim, this insurance policy is probably fine. If you're unlucky enough to have to file a claim, as we were, be prepared for an expensive and lengthy battle (7 months, in our case), and likely the involvement of an attorney, to get the insurance carrier to pay the policy benefits for which you've paid a very expensive premium. My recommendation: stay away from this insurance carrier at all costs!
Gary W. would not recommend this plan to a friend or relative.
20 of 20 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Debra
    IMT Photo
    We have confirmed with Global Alert that the benefit was paid per the provisions of the policy. We are sorry for your loss.
    Aug 22,2012
    • Gary
      Photo
      Debra, you are correct that the benefits were eventually paid. However, it took 7 months and about $2,000 in attorney's fees to get the insurer to read its own policy and pay accordingly. I believe that my review of this company is fair and accurate.
      Aug 22,2012
Review by
on
for a trip to United States - Continental. United States - Continental.
Global Alert! Preferred
We didn't need it, so it's difficult for me to review it.
Keith B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
Global Alert! Preferred Plus
very helpful, useful and user friendly. Thank you
Leslie C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Mexico. Mexico.
The trip included a
Global Alert! Preferred
I spent a lot of time reviewing available travel insurance companies and plan before choosing global alert. Global alert had the plan with the best fit for me at competitive pricing. One recommendation I would make is to provide clearer information on what to do if you are in a foreign country and need to contact an agent - the underwriting isn't organized very well in the plan. It would also be helpful to describe in detail what responsibilities the traveler has if on a cruise - I found out later that the cruise medical staff actually has the right to make decisions about your care in an emergency, so I may not have been able to follow the procedures in the plan anyway. I would also have liked to have some email communication with travel health tips. Overall, I thankfully did not have to use the plan and was satisfied with the terms and knowing I would have coverage if I needed it.
Sherri S. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Global Alert! Preferred
Luckily, we did not have any need, as all went as planned for our trip, however, it is comforting to know we are insured !
Suzanne B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
Global Alert! Preferred
It was very nice to have the piece of mind having the insurance in the event it was needed. We were glad not to have needed to use it. My Son was with a group of boy scouts and they all purchased the insurance for piece of mind. Thanks to the wonderful staff that helped me with all of the policies we needed.
John T. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
Global Alert! Preferred
We never had a problem with InsureMyTrip.
kathy m. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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