For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
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"If the Insured is not completely satisfied with the insurance, he or she must notify the Company within 10 days of purchase and return the certificate. The Company will give the Insured a full refund of premium provided he or she has not already departed on the Covered Trip or filed a claim."
Apparently, you also considered canceling your trip and submitting a Trip Cancellation claim but were then advised that you did not have a covered reason as listed in your policy. The specific concern which caused you to cancel your trip would fall under the Cancel For Any Reason option. Sadly, your policy did not include this coverage.
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