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International Medical Group

Our customers rated the provider
(4.53)
See reviews.

International Medical Group (IMG) has been a dedicated provider of international medical insurance and travel insurance for over 20 years. They understand the varied ways people can travel internationally – whether for business or pleasure.

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About

Founded in 1990, International Medical Group (IMG) is a worldwide leader in designing, distributing, and administering global healthcare benefits and assistance services. Headquartered in Indiana, they provide insurance to customers in over 190 different countries. IMG has prepared plans that reach the needs of their various travelers to protect them in the best way possible.

They have insured millions of travelers since their conception, combining their insurance products with an impeccable service record to bring Global Peace of Mind®. Their members have 24-hour access to IMG services no matter the part of the world they currently inhabit.

IMG offers travel protection plans for U.S. residents as a part of their iTravelInsured product line, which provide medical coverage for emergency medical situations as well as trip protection benefits. These benefits include trip cancellation and trip interruption, which are coverages used to insure your prepaid, non-refundable trip cost. Also included are baggage loss and delay, travel delay, and emergency medical evacuation benefits.

The iTravelInsured travel protection plans are underwritten by United States Fire Insurance Company, and the Patriot travel medical plans are underwritten by SiriusPoint Specialty Insurance Corporation.

HIGHLIGHTS

  • Features impeccable service record to bring Global Peace of Mind®
  • 24-hour access to IMG services no matter where you are in the world
  • Over 20 years of experience and dedication to international medical insurance

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International Medical Group
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Plans

iTravelInsured SE

  • A budget-friendly comprehensive plan for world travelers
  • Coverage for pre-existing conditions available when purchased within 20 days of initial trip payment
  • Coverage available for missed trip connection
  • A 24-hour emergency assistance hotline is available for all travelers
More benefits...

Average rating:

from 1782 customers

iTravelInsured LX

  • Optional Cancellation and Interruption for Any Reason coverage, if eligible
  • Coverage for pre-existing conditions available If insurance purchased at or before the Final Trip Payment and certain conditions are met
  • Included benefits such as search and rescue, natural disaster evacuation, and sports equipment rental
  • A 24-hour emergency assistance hotline is available for all travelers
More benefits...

Average rating:

from 599 customers

Patriot International Lite

  • Medical coverage for a single-trip
  • Choose from one of the multiple medical limits
  • Optional rider for adventure sports is available to enhance coverage
More benefits...

Average rating:

from 722 customers

Patriot America Lite

  • Medical coverage for a single-trip
  • Only available for non-U.S. residents traveling outside of their home country with a U.S visit
  • Choose from one of the multiple medical limits
  • Coverage available for political evacuation and repatriation
More benefits...

Average rating:

from 145 customers

Customer Ratings and Reviews

Our customers rate the International Medical Group on our site
(4.53) of 5
on average based on 3411 reviews.
A+
Better Business Bureau Rating
I had a small amount of damage to my rental car in Italy.I submitted the claim and was denied as being my fault. I appealed twice and finally after 9 months they paid. It turns out they sent someone to the small town in Italy and determined that the narrow streets and my SUV size was a factor in the mishap so it was unavoidable. The appeal process was very frustrating but I was very impressed that they ruled in my favor. I was very surprised that they investigated it after so long. I will use them again in my European travels in the future
Charles A.
Thank goodness we didn't need to make a claim.
Deborah M.
A couple things to note about this policy: [1] On this trip I will be renting a car. I wanted to know whether nicks and scrapes, ones that I might ignore on my own car but that the rental agency might focus on and demand payment, will be covered. It was very hard to get an answer--several calls and emails. Basically they were saying that I'll find out what's covered when I make a claim :-( I finally got to someone who said that damage to the car would only be covered if there were a police report, which of course you wouldn't have if the rental agent tried to get you for a nick when you were returning the car. If this is not a concern to you, then the car rental coverage seems to be a good deal compared to other comprehensive policies. [2] Notice that only PREPAID expenses are covered. I looked into this policy for a trip where I am paying with points, but there will have a large monetary penalty if i have to cancel. Even if I have to cancel for a covered reason, the policy does not cover cancellation penalties--only nonrefundable prepaid expenses.
HOWARD E.
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