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Travel Insurance Reviews John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans offered by John Hancock are underwritten by Starr Indemnity & Liability Company.

Learn more about John Hancock Insurance.

Customers who have and visited Canada rated John Hancock Insurance Agency, Inc.
4.24 out of 5
28
ratings and reviews
85%
recommended
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Cruise
Filed claim
John Hancock Bronze
We received notification that our flight was going to be delayed causing us to miss our connection. The airline was telling us because it was weather related they would not provide a room. I attempted 3 different times to contact the number for help on my ID card; however, the line kept being busy. As it worked out, the plane made up time and we made our connections just fine. I was not very happy that we could not get through.
Jerry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
John Hancock Bronze
I felt secure having the plan...at age 77 I realize the risks that can occur in going on and planning for a long trio.
Emily P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Silver
I can't comment on how well the plan covered my medical expenses since I had no claim. Until you have a claim I believe you don't know how good a plan is. I needed a plan to cover helicopter skiing and this one was reported to do so.
John F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    The John Hancock Silver plan does cover helicopter skiing with the inclusion of the Hazardous Sports Option. This rider, when added to the policy for an additional premium, provides coverage for "leisure and non-professional sports activities in: bungee cord jumping; rock climbing; mountain climbing up to 4,572 meters (15,000 feet), scuba diving for Qualified Divers up to a maximum depth of 40 meters (131 feet) and for Unqualified Divers up to a maximum depth of 30 meters (98 feet), white or black water rafting (Grades 1-4), back country or off-trail skiing or snowboarding (except as designated unsafe by the resort management), parachuting or skydiving, helicopter skiing, extreme skiing or snowboarding; spelunking or caving.
    Jan 13,2016
The trip included a
cruise
tour
John Hancock Bronze
We were glad to be protected. Friends of ours had a medical problem before the cruise, but did not have insurance. They chose to go on the trip rather than forfeit their trip payments.
Jay M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
John Hancock Silver
I have always selected John Hancock Insurance for my travel. Great coverage with fuss free claims.
Wei Jiun Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Thankfully I didn't need to use my insurance. It was reassuring to know that I was covered if needed. I will need travel insurance again this summer and will use your company once more.
Robert D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
I chose the policy to cover my potential need. I did not need
to use the insurance so I am therefore very pleased with
the coverage. An insurance policy that you don't use is the
best policy.
Robert D. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
John Hancock Gold
Gave me peace of mind when travelling in a foreign country that my health needs were going to be covered. I was fortunate not to have to use this policy. Thanks
Carol G. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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