John Hancock Insurance Agency, Inc.

Our customers rated the provider
(4.54)
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The plans offered by John Hancock Agency can cover your trip just about anywhere your travels may take you. They provide plans with a wide-range of coverage for travel to domestic and international destinations.

About

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. The underwriter for all travel insurance plans distributed by John Hancock Insurance Agency is Starr Indemnity & Liability Company. John Hancock Insurance Agency, Inc. acts only as an agency/distributor and is not the underwriter/insurer obligated to the policyholder for the benefits provided by this product.

These plans provide insurance benefits specialized to protect your financial investment in travel. They offer coverages that reimburse for many Unforeseen Events in case you have to cancel your trip, or your trip is interrupted due to an unexpected emergency. These plans provide reimbursement for unused non-refundable travel arrangements in case you need to return home early due to an Unforeseen Event. For additional coverage, consider the optional Cancel For Any Reason Rider. Cancel For Any Reason is not available in all states. If you meet the eligibility requirements for the Cancel For Any Reason Rider and you purchase this optional coverage, you would have the choice to cancel for reasons outside of the covered Unforeseen Events up to 48 hours before the scheduled departure date and receive up to 75% of your pre-paid and nonrefundable trip cost.

The company provides multilingual assistance 24 hours a day, seven days a week. This can help to answer any questions you may have on your plan before, during, or after your trip. Customer assistance is designed to make the claims and reimbursement process as smooth as possible.

Each plan has an available review period (not available in all states) that gives you 14 days to look over the plan after purchase. If you decide within those 14 days that the plan does not meet your needs, and you have not yet left for your trip or filed a claim, you may cancel and receive a full refund.

These plans are underwritten by Starr Indemnity & Liability Company, a Texas domiciled corporation (NAIC Company Code: 38318: TX license number: 93542) with its principal place of business at 399 Park Avenue, 2nd Floor, New York, NY 10022. This summary is only a brief description of the coverage(s) available under policy series LT 007 (06/2015). Plans are administered by Seven Corners, Inc. (FL license number: L049935) with its principal place of business at 303 Congressional Blvd, Carmel, IN 46032. Seven Corners, Inc. is doing business as Seven Corners, Inc. in California (CA license number: 0E61910).

HIGHLIGHTS

  • Provides multilingual assistance services 24 hours a day, seven days a week.
  • Has a review period to allow the traveler to assess the plan for their needs after purchase.
  • Meets the needs for many types of travel: domestic, international and cruise trips.

Customer Ratings and Reviews

Our customers rate the John Hancock Insurance Agency, Inc. on our site
(4.54) of 5
on average based on 2049 reviews.
A+
Better Business Bureau Rating
We have always purchased travel insurance for our cruise vacations, although we have never had occasion to file a claim until this year. Only weeks before our scheduled departure, I had a medical emergency that forced us to cancel our cruise. I called the John Hancock representative and he explained the process and sent me the necessary forms. The process was very simple and allowed me to submit my claim either online or by email. I received full payment for my submitted losses. The cost of the insurance was small when compared to what I would have lost had I not had the insurance. I recommend this coverage to anyone that travels.
Mark L.
Didn’t need to use the ins. But it gave me peace of mind
Van Paula .
I thank God I didn’t have to use this.
Maria Jennifer C.
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