John Hancock Insurance Agency, Inc.

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The John Hancock travel insurance plans can cover your trip just about anywhere your travels may take you. They provide plans with a wide-range of coverage for travel to domestic and international destinations and cruise trips as well.


A well-known name in insurance, John Hancock Insurance Agency, Inc., headquartered in Massachusetts, extends to travel insurance as well. They are a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group. All travel insurance plans offered by John Hancock are underwritten by American Modern Home Insurance Company.

These plans provide insurance benefits built specifically to protect your financial investment in travel. They provide coverages that reimburse for unforeseen covered expenses while you travel – taking the stress away from the added expense of travel concerns and hiccups.

The company provides multilingual assistance 24 hours a day, seven days a week. This can help to answer any questions you may have on your plan before, during or after your trip. John Hancock plans are built to help reimburse for unforeseen expenses due to covered reasons, but their customer assistance is designed to make that reimbursement process as smooth as possible.

Each plan has an available review period (not available in all states), that gives you 10 days to look over the plan after purchase. If you decide within those 10 days that the plan does not meet your needs, and you have not yet left for your trip or filed a claim, you can cancel the plan.


  • Provides a multilingual assistance services 24 hours a day, seven days a week.
  • Has a review period to allow the traveler to assess the plan for their needs after purchase.
  • Meets the needs for many types of travel: domestic, international and cruise trips.

Customer Ratings and Reviews

Our customers rate the John Hancock Insurance Agency, Inc. on our site
(4.54) of 5
on average based on 1031 reviews.
Better Business Bureau Rating
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Love this site. Makes it easy to compare policies from many companies, based on your needs. Also, spoke with customer service to get clarification, and was very happy with the service.
Howard M.
I had to change my flight before the trip. It took long time and many emails and phone calls to change the trip date. At the end of frustrating days, they changed to the new dates. I bought this insurance indirectly, so the communication became confused. I am satisfied at the end of trip to have these coverage although I didn't have to use it. The insurance is safety net, hopefully these troubles they cover never happened.
Ami Y.
Yes, I was mostly satisfied with this insurance plan. Since I did not file any claim for reimbursement, I cannot comment on the claims process. Coverage offered by this plan appeared to be excellent in several areas. I would purchase this plan or similar one again for future travels.
Raymond M.
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