Travel Insurance Reviews for RoamRight

RoamRight, a trade name of Arch Insurance Company, is a global provider of travel insurance plans and assistance services, established by a group of travel insurance professionals with more than 60 years of experience helping travelers around the world. RoamRight shares a strong commitment to high quality coverage, competitively-priced products, and excellent customer service.

Learn more about RoamRight.

Customers rate RoamRight plans
(4.64 out of 5)
based on 634 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
RoamRight Preferred
I would like to have had the claim processed a little quicker.
James J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, if the claims process seems to be taking an usually long time, please call InsureMyTrip at 800-487-4722 and ask for a Customer Advocate. Our Customer Advocates will reach out to the insurance company on your behalf in an effort to expedite the claim.
    Aug 31,2015
The trip included a
RoamRight Essential
Although we had no reason to use the plan, it offered good protection for the money. It was worth the cost in relation to the total cost of our trip and it gave us peace of mind.
Dan J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
We bought it, didn't have to use it, PERFECT INSURANCE!
Stuart L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Essential
My only problem with all travel insurance coverage is not related to the items above. It is the age related increase in cost for me and my wife who are in better health than most travelers half our age.
Charles R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
I wanted a plan to cover me in case of health problems causing a Trip Cancellation or Delay coming home. Price at $52 was excellent versus other plans. After trying to compare online, I called and a customer service representative recommended this plan based on my needs; she was very helpful and even sent the policy to me to review before my purchase.
Paula R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
Being as I never needed to use the coverage, it is hard for me to rate this policy. I do think it was more worthwhile (and less expensive) to buy one policy that covered both our airline tickets and our cruise using InsureMyTrip instead of purchasing two separate policies from the airline and cruise line.
Phyllis S. would not recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Luckily, we did not file a claim. However, contact with customer service was great. We had a change in plans, and the representative who assisted me was professional, helpful, and friendly.
Robert O. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
Although I did not need to submit a claim, I was glad to know that if I did insuremytrip had my back. I will use this service again
JUDY D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
RoamRight Essential
we have special circumstances and rep understood and gave a policy that covered that. Other company I called did not.
Thankfully did not have to use it.
Richard R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
RoamRight Preferred
All customer service representatives were great whenever I called with questions both prior and after I purchased the plan. However, my printer was not working and I repeatedly had to call to ask for a copy to be mailed to me. Several representatives said they would mail it and I never received it. The last time I called, I told the representative that it was my last request. It was only then that I received the policy.
Ellen L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We apologize on behalf of the insurance provider that your policy was not mailed in a timely manner. In the future, please call InsureMyTrip at 800-487-4722 or email us at customercare@insuremytrip.com and we can have your policy mailed.
    Aug 13,2015
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