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Arch RoamRight

Our customers rated the provider
(4.60)
See reviews.

Arch RoamRight trip insurance plans are great for families traveling together, as they charge no additional premium for one child under the age of 17 per covered adult. They provide comprehensive insurance plans for leisure travel, adventure travel and business travel.

About

Arch RoamRight, headquartered in Maryland, offers trip cancellation and other comprehensive travel insurance benefits for leisure, adventure and business travelers for both domestic and international trips. All of their plans are underwritten by Arch Insurance Company.

If you are traveling with children under the age of 17, Arch RoamRight plans may be great for you! Coverage for one child under the age of 17 per each covered traveling adult is included with all plans.

If you are worried about traveling with a pre-existing medical condition, you may find less stress with these plans. Some of the Arch RoamRight plans offered on InsureMyTrip.com feature a pre-existing conditions waiver, as long as eligibility criteria are met.

HIGHLIGHTS

  • One child under the age of 17 per each covered adult is covered a no additional cost when with an adult
  • Pre-existing condition waiver available, if eligible, with the Preferred and Elite plans
  • 24/7 phone assistance for when you are traveling

Customer Ratings and Reviews

Our customers rate the Arch RoamRight on our site
(4.60) of 5
on average based on 2130 reviews.
A+
Better Business Bureau Rating
Most of the reviews I've read here seem to mention not having to actually USE their purchased coverage. I am writing as someone who has had to use the coverage and has been fighting a ridiculous fight to get reimbursed. To try and make it brief, I'll just say they have been making me jump through many hoops and that It's been going on for 6 months now. Each time I submit what they ask for, they come back to me with something else I need to send in; all in an effort , I'm sure, to wear me down and have me say the heck with it. This has happened 8 times now, to the point where my travel company told me they never heard of a travel insurance company demanding what they were asking for in order to process a claim payment. After supplying all the information, on a $6,000 claim, for which I paid an additional $1300 for the insurance, they reimbursed me $60 for myself and $60 for my husband. I have now started an appeals process. It has been 4 weeks and I have not heard a thing from them, not even an acknowledgement that they received my email and then again a subsequent email I sent asking for receipt confirmation. I will contact my local consumer advocates and also the state attorney general for assistance. DO NOT PURCHASE TRAVEL INSURANCE from ROAM RIGHT. I CAN'T STRESS THIS ENOUGH!!! That is unless you want to have an excerise in total frustration only to be ripped off in the end anyway. They are crooks.
Kathleen R.
Arch Roam Right is a terrible company. They look out for their own interests, not the interests of their insureds, and attempt to deny claims by re-writing their policies after the fact so that they can deny your legitimate claims. Beware. We are avid travelers and will never use their insurance again, and are in the process of filing a complaint with the Better Business Bureau.
Nicholas T.
I appreciated the fact that they sent a reminder before my trip, that they were available if the need should arrive and then again to ensure I arrived home as scheduled.
Marilyn C.
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